Teresa Spencer

214-***-**** advnvg@r.postjobfree.com

OJECTIVE

Highly motivated, organized and professional individual with experience in working with sensitive and confidential information, juggling multiple priorities and meeting deadlines under pressure seeking an opportunity to showcase talent. Experience includes dealing effectively with all levels of management, excellent PC skills using Microsoft Office, data entry skills within various proprietary client management applications, and demonstrated willingness and ability to solve problems and address issues. In addition, I have excellent verbal and written communication skills as well as a proven track record of working well with minimum supervision and in positions requiring a high degree of independent decision-making. EDUCATION

High School Diploma West Mesquite High School

PROFESSIONAL EXPERIENCE

Platinum Security (Derrion Castleberry) Security Guard 10/2021-Now (PART TIME)

• Patrolling and monitoring activities on the company’s premises regularly to discourage criminal and ensure the environment is safe and secure.

• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over.

• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities.

• Providing detailed reports on daily activities and any incidents that may have occurred to management.

• Using provided communication devices such as two-way radios in a clear and concise manner. National Title Group Post Closing Manager/Asst with Policy Distribution

11/2020- NOW

• Overall responsibility for ensuring that the Post Closing function is running efficiently throughout the loan process. Identifies and executes changes to the process flow as needed. Leads, manages and coaches a staff of team members including assigning of work, time management and conducting Performance Management Review related activities. Ensures that direct reports are being reviewed and resolved on a timely matter.

• Assist as below as needed.

Open daily Federal Express mail sent by the branch to process Lender’s loan packages. Process and scan Lender loan packages. Audit and record Mortgage documents such as the Warranty Deed, Release, POA’s, Deed of Trust, Assignments etc. Importing the recorded Mortgage document once from Simplifile/CSC through 360 into Select system. Audit work already processed at the previous month. Assist the Disbursement department in printing invoices to match up with checks to mail out. Notary and creating invoice for recordings. Assisting in distributing title policies via mail/UPS/FED EXP and via email to lenders/borrowers. CalAtlanticTitle (North American Title) Team Lead-Escrow Assistance (Post Closing) 07/2016-11/2020

• Open daily Federal Express mail sent by the branch to process Lender’s loan packages. Process and scan Lender loan packages. Audit and record Mortgage documents such as the Warranty Deed, Release, POA’s, Deed of Trust, Assignments etc. Importing the recorded Mortgage document once from Simplifile through 360 into Teresa Spencer

214-***-**** advnvg@r.postjobfree.com

Select system. Audit work already processed at the previous month. Assist the Disbursement department in printing invoices to match up with checks to mail out. Notary and creating invoice for recordings. Ameriflex Junior Client Experience Specialist 12/2015-07/2016

• Handle confidential information with tact and discretion according to All HIP AA legislation. Maintained organized account information on each client. Build and audit plan design to ensure plan coverage intended by employer/broker. Coordinate the enrollment process for your team which includes setting up system specification and prioritizing workflow. Process Client plans, swiftly and accurately. Remain well versed in all regulation related to business services.

PeirsonPatterson, LLP Recording and Title Services Specialist 4/2015-11/2015

• Process and Track recording requirements for various documents. Submit E-Recordings to the appropriate recording jurisdiction. Process outgoing and incoming title search orders. Produce and publish tracking reports. Processes and ships executed and recorded assignments to appropriate vendors. Perform quality control on executed documents. Corresponds with Title contacts and Client contacts. Submit orders using E Recording Partners Network (ePN) and Simplifile software. Ability to update recording data into Docuware. Perform tasks using Microsoft Excel, Word, Power Point and Office. Perform other duties as assigned Pulte Homes Escrow Assistant 11/2014-4/2015

• Entering an open order into the computer and setting up the file folder for processing. The processing procedure consist of gathering the insurance information, the home warranty information if needed, the payoff for the current mortgage, and the lender contact information for the new loan.

Make all deposits necessary for the closing transaction. Once I received the title work from the plant, I then forward a copy to all parties involved with the transaction. I then begin to work on clearing the title if needed. Once the file has been completely processed, I get prepared for the lenders papers and scheduling the closing. Once the closing is scheduled and we have received the instructions to prepare the settlement statement I turn the file and instructions over to the Escrow Officer for completion. I set up the conference room for closing on the scheduled date and time and make sure that all lenders’ papers are received for the transaction. ERecording through Simplifile. Order Survey and Appraisal.

Once the closing has taken place, I prepare the lender, buyer, seller, realtor, and anyone else that is associated to the transaction their packages and mail them accordingly. I also at that time prepare the recording package and policy package for the appropriate departments.

Always stay in contact daily with all clients, buyers, sellers, loan officers, realtors, lenders, investors and any other parties that are currently doing business with the title company I am employed with. PeirsonPatterson, LLP Recording and Title Services Specialist 7/2011-11/2014 Process and Track recording requirements for various documents. Submit E-Recordings to the appropriate recording jurisdiction. Process outgoing and incoming title search orders. Produce and publish tracking reports. Processes and ships executed and recorded assignments to appropriate vendors. Perform quality control on executed documents. Corresponds with Title contacts and Client contacts. Submit orders using E Recording Partners Network (ePN) and Simplifile software. Ability to update recording data into Docuware. Perform tasks using Microsoft Excel, Word, Power Point and Office. Perform other duties as assigned. PeirsonPatterson, LLP Mortgage Coordinator/Mortgage Specialist/GFE Auditor Managing the process of reviewing the prepared trusts and all closing documentation to finalize the closing of a loan across a diverse geographic area. Evaluate, analyze and assign loans to closers to be completed in formulate a timely and cost-effective manner. Assisting Management with departmental projects and advanced reports by gathering facts, data and other necessary information. Developing, editing and maintaining spreadsheets and other reporting formats. Providing training, direction and guidance to lower-lever closers. Providing performance feedback to Management. Review the file as the appraisal come in. Review loan document order to verify that application data is completed and meets establishment standards. Provide customer service to clients regarding their mortgage documents. Examine documents such as GFE, Flood insurance, Credit Application, Submission Checklist, and Itemization Statements to ensure compliance with lender/investor instructions, institution policy and legal requirements. Complete Verification of Employment on loans, such as calling borrowers employment, verifying by internet sources. Verifying Title information

MetLife Mortgage Quality Specialist 8/2010-4/2011

• Verified accuracy of mortgage loan file data using electronic and hardcopy files. Ensured files meet product and program guidelines. Previewed and responded to exception reports, internal and external audits. Completed required checklists. Provided tracking and reporting of quality control findings. Scanned form into underwriting queues Teresa Spencer

214-***-**** advnvg@r.postjobfree.com

Fannie Mae Researcher 3/2009-8/2010

• Functions included validating loan files, processing loan files, and working to review information with the underwriters. Performed research and analyzed complex information. Developed and presented recommendations to constituents. Requesting and followed up with vendors on missing documents. Generating repurchase letters for missing documents. Verified and recorded receipt of missing documents. Wells Fargo Funder Rep III 2005-11/2009

• Prepared documentation for complex loans using comprehensive knowledge of loan processing and closing. Complex accounting entries, adjustments, and records; booking and processing payments. Reviewed and audited loan documentation for delivery to secondary market. Closed loans according to company, investor, federal and local requirements. Entered loan information accurately into the loan processing system, then print/email loan documents.

CTX Mortgage Funding Specialist 2003-2005

• Reconciled various general ledger accounts by creating and posting of journal entries. Handled heavy volume of checks each day. Communicated with loan officer on daily basic with problem loans. Prepared documentation for complex loans using comprehensive knowledge of loan processing and closing (FHA/VA loans). Reviewed HUDs to balance with income wires with the release of non- problems on FHA loans, all during the day. Coded and posted account receivable checks to clear outstanding items in general ledger accounts. Met aggressive deadlines and provided support for other departments License

Texas Escrow Officer

Notary License 2019-2023

Private Security License 2021-2023

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