Customer Service Assistant Manager
Resume:
Michael Smith
Enjoy Learning New Experience
Crescent City, FL 32112
***************@*****.*** /*********@***********.***
Manager Job Responsibilities:
Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements. Contributes to team effort by accomplishing related results as needed. ALSO
A good Chef is passionate about food and serving others. They should also tend to be creative, so they can come up with unique dishes for customers to enjoy. They should also have the ability to oversee a team and uphold kitchen standards through their leadership. Further, a good Chef has a personable nature to engage with customers during and after their meal. This quality also helps them communicate with displeased customers to ensure they have a good experience with your business. I HAVE SO MUCH MORE IF YOULL JUST TAKE A CHANCE ON ME.. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Chef
3 Bananas - Crescent City, FL
April 2021 to April 2022
Chef skills and qualifications
The most important skill for a Chef is the ability to cook well and arrange beautiful dishes, but they need lots of other qualifications as well, including these abilities that I love to learn Customer service
The ability to manage a team of cooks
Organization skills
Time management skills
Attention to detail
The ability to work under extreme pressure
The ability to communicate in a fast-moving environment The ability to make good food consistently, even in a busy kitchen Sous Chef
St.augustine beach bar n grill - Saint Augustine, FL May 2019 to March 2021
• Time management
• Skills
• Communication
• Teamwork Oriented
• Maintains a Good Energy Level
• Thorough and Organized
• Professional
• Punctual
Assistant Manager
Sunoco Gas Station - Palatka, FL
April 2017 to May 2019
Assistant Manager Duties and Responsibilities
While on duties and responsibilities.
Schedule and coordinate meetings.
Conduct employee performance reviews.
Develop good customer relationships.
Participate in recruitment and dismissal processes. Smooth out problems within the workplace.
Address employee and customer concerns.
Develop strategies for better workplace efficiency and goal achievement. Email and phone correspondence.
Liaise between managers, customers and employees.
Provide direction to staff.
Monitor spending patterns and budget.
Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Troubleshoot POS system.
Support ongoing learning and development of team members. Help create and foster a respectful and inclusive team environment. Education
High school diploma
Quincy Junior/Senior High School - Quincy, IL
August 2009 to March 2012
Associate's degree
Skills
• Culinary Experience
• Kitchen Management Experience
• Food Safety
• Cooking
• Food Preparation
• Supervising Experience
• Kitchen Experience
• Time Management
• POS
• Management
• Food Production
• Leadership
• Restaurant Management
• Inventory Control
• Restaurant Experience
• Merchandising
• Food Service Management
• Meal Preparation
• Profit & Loss
• Catering
• Chef
• Cleaning Experience
• Purchasing
• Assistant Manager Experience
• Employee Orientation
• Retail Sales
• Menu Planning
Certifications and Licenses
Food Handler Certification
CPR
Present
Caregiver
Present
Assessments
Work style: Reliability — Familiar
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Restaurant manager — Proficient
July 2022
Managing restaurant staff and meeting customer expectations Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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