Nursing Assistant Customer Service
Resume:
TAMMY BENNETT
Lincolnton, Ga. *****
advnuu@r.postjobfree.com
Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills. Helpful Dialysis Technican committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Grooming and bathing assistance
Medical terminology knowledge
Patient Care and Safety
Monitoring fluids
Infection control procedures
Helping with medication
Collecting vital signs
08/2019 to 12/2022
PCT, FRESENUS KINDEY CARE
Evans, GA
NURSING ASSISTANT
Liaised with healthcare team members, supporting and reinforcing patient and family teaching plans. Assisted with patient transfers to and from wheelchairs, beds, and exam tables. Obtained or assisted in specimen collection for diagnostic or waived tests. Initiated and monitored dialysis per written policies and following standards of care. Fostered mobility with regular turning, positioning and ambulating of patients. Demonstrated knowledge of infection control related to hand washing and universal precautions. Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes. Exhibited desire to learn and upgrade skills by performing additional department or unit duties. Maintained chart and filed paperwork, facilitating clerical functions. Observed and documented patient behavior and performed laboratory tests. Performed hourly rounds and responded promptly to call lights. Monitored patient condition and reported changes to the nursing staff. Implemented nursing care plans by performing patient care activities under supervision of licensed nurses. Engaged in evidence-based best practices enhancing patient experience. Utilized wheelchairs and moveable beds to transport patients to treatment units and operating rooms. Observed patient's responses, reactions and changes to medications. Communicated with patients to determine need for assistance or social and emotional support. Recorded height and weight of patients.
Gathered information from nurses and physicians about patient condition and treatment plans. Kept patient information confidential to protect organization's value. Communicated with patients to ascertain feelings and needed for assistance and social and emotional support. Assisted nurses and physicians in operation of medical equipment and provision of patient care. Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds and blood in urine
Reminded patients to take medications and nutritional supplements. Adjusted oxygen levels to verify patient comfort.
SUMMARY
SKILLS
EXPERIENCE
Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers
Checked vital signs and recorded intake information to monitor patient stability. Answered patient call signals, signal lights or bells to determine patient needs. Measured and recorded food and liquid intake and urinary and fecal output. Explained medical instructions to patients and family members. Applied clean dressings, slings and support bandages. Documented and reported observations of patient behavior, complaints or physical symptoms to nurses. 06/2009 to 12/2016
PCT, DAVITA
Athens, GA
Athens East
Determined equipment necessary for computer repairs after testing systems. Assisted with installing, maintaining and troubleshooting various technologies and applications. Assessed malfunctions of computer applications, determining appropriate actions to maintain computer and network operations
Performed hourly rounds and responded promptly to call lights. Initiated and monitored dialysis per written policies and following standards of care. Engaged in evidence-based best practices enhancing patient experience. Observed and documented patient behavior and performed laboratory tests. Maintained chart and filed paperwork, facilitating clerical functions. Transferred, admitted and discharged patients, complying with principles of safe patient handling. Monitored patient condition and reported changes to the nursing staff. Implemented nursing care plans by performing patient care activities under supervision of licensed nurses. Reminded patients to take medications and nutritional supplements. Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers
Assisted nurses and physicians in operation of medical equipment and provision of patient care. Adjusted oxygen levels to verify patient comfort.
Gathered information from nurses and physicians about patient condition and treatment plans. Recorded height and weight of patients.
Educated patients and families regarding examination, treatments and surgical procedures. Communicated with patients to ascertain feelings and needed for assistance and social and emotional support. Collected data regarding patients' diseases, conditions and treatment plans. Observed patient's responses, reactions and changes to medications. Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds and blood in urine
Kept patient information confidential to protect organization's value. Checked vital signs and recorded intake information to monitor patient stability. Communicated with patients to determine need for assistance or social and emotional support. Applied clean dressings, slings and support bandages. Measured and recorded food and liquid intake and urinary and fecal output. Explained medical instructions to patients and family members. Documented and reported observations of patient behavior, complaints or physical symptoms to nurses. Answered patient call signals, signal lights or bells to determine patient needs. 10/2012 to 12/2015
DIALYSIS CLINIC INC. DONOR SERVICES
Atlanta, GA
Reuse Technician
Purged waste from equipment by connecting equipment to water sources and flushing water through systems. Assembled and wrapped trays of instruments for operating rooms and clinics. Maintained records of inventory or equipment usage, ordering medical instruments or supplies with low inventory.
Recorded sterilizer test results in job-related software. Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed.
Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
Checked sterile supplies to detect outdated materials. Installed and set up medical equipment with necessary hand tools. Cleaned instruments to prepare for sterilization.
06/1997 to 10/2013
HARPERS PERSONAL CARE HOME
Washington, GA
Personal Care Assistant
Improved patient outlook and daily living through compassionate care. Maintained clean and well-organized environment for client happiness and safety. Made beds, swept floors and sanitized surfaces to support activities of daily living. Maintained daily living standards by assisting clients with personal hygiene needs. Provided ongoing compassionate patient care for each client. Laundered clothing and bedding to prevent infection. Recorded patient temperature, pulse and blood pressure to monitor health and well-being. HIGH SCHOOL DIPLOMA 05/1988
Greensboro, Greene, GA
SOME COLLEGE (NO DEGREE)
Augusta Technical College, Augusta, GA
Ccht Mc
REFERENCES References available upon request
EDUCATION AND TRAINING
CERTIFICATIONS
REFERENCES
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