Prashant Singh

Program Management Professional (PgMP®)

Project Management Professional (PMP®)

Mobile: +91-893******* / +91-910*******

Email: advntk@r.postjobfree.com

Profile Summary

Career Timeline

A result oriented professional Program Mnanager with 17+ years of extensive experience in End to End Program management, Governance, Cost Management, IT Infrastructure Services, Customer Services, Process Improvement, RAN 2G/3G/4G/5G Rollout Projects, Delivery Management and Managed Servcies Management in Nigeria, Kenya and India. Adept in managing all the aspects of Telecom Operations including Pre sales, Planning, Budgeting, Execution, Resource Management, Business Development, Multivendor management and Digitization & Automation towards achieving the goal with profitability. Adding value to organisation by leverage of purchases, conduct value analysis, cultivating relationships with suppliers and securing best deals by optimizing requirements for cost reduction and meeting requirements for right quality at the right price. An effective communicator and skillful developer of strategic operational programs that continually surpass expectations within budget limitations, deadlines, Quality benchmarking and high-pressure situation and have the ability and Interest in learning new Technology, digitization and Automation opportunities.

Ensure Strategy,Benefits, Governance and stakeholder engagement effectively and efficiently aligned with organization Mission, Vision, strategic objective and goals.

Proficient in delivering SLAs through policy implementation while ensuring high quality standards using Tools like Microsoft Project MPP, Jira, Access, MS Office, Power BI and Agile Methodology for Project Management. Nov’2016 to Present

Senior Program

Manager, Nokia

Networks, Chennai -

India

June 2005 to Oct’ 2008

Project Engineer, GTL

Limited-BSNL- Indore India

Field Manager, Nokia

Siemens Networks,

Bangalore, India

Nov’2008 to Aug’2016

Category Manager, Linksoft

Limited-

Nokia/Huawei/Ericsson, -

Abuja Nigeria

Core Competencies

Service Delivery and Program

Management

Budget and Cost Optimisation Strategy and E2E Governance Vendor and Contract Management Automation and Digitization Customer Relationship Management Decision making and Coaching IT infrastructure and Operations Team Management and Leadership Professional Experience

Jan’ 2021 to Present with Nokia Networks, Chennai-India as Senior Program Manager Program ngCoreERP Transformation Client: Nokia

End to End Program Management to deliver new ERP system (P10) on SAP S/4 HANA Cloud technology. (Project 1- Finance Core Finland Project 2- CoreERP project 3- Order Orchestration 2 Project 4- Product Master Data )

Collaborating with cross-functional teams (Care, Supply and Finance) throughout different phases (Design-Build-Testing (SIT, UAT)- Deployment-Go Live- PGLS).

Provide day to day directions to 15-20 Member project team and update regular project status to the Program Head.

Support and Analyze Change Impact analysis, Use phase support model, E2E Process flow documentation and Deployment strategy & Planning.

Developed and implemented short term & long-term goals and objectives to achieve the successful outcome of each project.

Ensured that project activities operated within the policies and procedures of the organization and complied with all relevant legislation and professional standards.

Developed required processes, Templates, and store all document into knowledge repository related to project activities.

Aligned with Global PMO on Standardization Process, Templates, Trainings as per organization strategic objectives and goals.

Communicate with key stakeholders to set expectations for delivery. Program Google Cloud Migration Client: Nokia, Google, HCL

End to End Program Management from sales to delivery of Google Cloud Migration program (project 1- Cloud Foundations project 2- Migration wave 1 project 3- Migration wave 2 project 4- IT networks for cloud testing project 5- Enterprise applications)

Developed Program Budget of 67.75 million Euro, Schedule Plan and Cost plan, Quality, Risk, Scope plans as per the Organization policies and standards.

Collaborating with cross-functional teams (Presales, Design, Engineering, IT, Finance, Legal, Procurement & Operations) and project Managers to track the cost and Schedule of all projects in program and update SAP tool with latest estimates and actuals.

Provide day to day directions to 25-30 Member project team and update regular project status to the customer.

Prepare & Present Financial and Performance Program status reports to CFO, CTO and Program Sponsor.

Planned the delivery of the overall program and its activities in accordance with the mission and the goals of the organization through planning and other team activities.

Developed and implemented short term & long-term goals and objectives to achieve the successful outcome of each project.

Ensured that project activities operated within the policies and procedures of the organization and complied with all relevant legislation and professional standards.

Developed required processes, Templates, and store all document into knowledge repository related to project activities.

Aligned with Global PMO on Standardization Process, Templates, Trainings as per organization strategic objectives and goals.

Communicate with key stakeholders to set expectations for delivery.

Recommended changes to the Program Sponsor and Global PMO to enhance the program as appropriate.

Prepare and maintain all project documentation, including project briefs, project schedules, SOW, Program Charter and Program reports.

Identify the positive and negative Risk to mitigate or enhance.

Provide trainings to users on financial reporting tool-ITPOL and on the P2MM (Program Project Management Methodology) processes.

Worked on what if scenarios for budget assumptions and used Three-point estimation, Parametric and bottom-up estimation techniques

Knowledge of Cloud services delivery strategies and strong experience with implementations of all types of Cloud Deployment models Public, Private and Hybrid

Project IT Infrastructure Azure Security Gaps Remediation Client: Nokia, Microsoft, HCL

Security Gaps remediation in IT Infrastructure Azure Cloud

Interaction with cross functional teams and service owners to analyses and remediate the open security threat to IT Environment.

Weekly Dashboard preparation and presented to project Sponsor

Preparation of weekly scan results to discuss with resource owners. Nov’2016 to Nov 2020 with Nokia Networks, Chennai-India as Program Manager Project 1 X-Haul Microwave deployment services Client: AT&T, Infinity and Enterprises customers, North America

End to End Program Management from sales to delivery of all microwave design, testing, ordering, manufacturing, and deployment of microwave backhaul solutions to Public Enterprises, Govt counties, Operators, and private LTE networks

Develop Project Budget, Schedule and Govern Cost, Quality, Risk, Scope as per the Organization policies and standards

Interface with Global cross functional Business units (SW+ Enterprises+ Implementation+ Global Services) and Manage Multiple customers.

Managing team of 20-25 Deployment Managers, Design Engineers, Transmission Engineers, Regional Managers, and coordinators.

Management of Microwave, Ethernet, SDH/SONET and IP Routers- IP/MPLS projects (design, installation, integration, and testing), OSS

(operation support systems), wireless technologies and access technologies (DSL, cable, and lease lines).

Design, restructuring and integration of MPLS based Rings to enhance redundancy and increase capacity

Project Kick off package and closure report-Prepare and send project close out documents (As-Built drawings, Line Sweeps, Radio Test data, Equipment’s lists by site.

Project 2 3G/LTE and 5G, Rollout Project Client: T-Mobile, North America

Performing E2E Telecom project management for LTE and 5G Technology in North America Region for 5 Markets.

Implemented DnA (Digitization and Automation) model of operation to reduce TAT and Project life cycle.

Coordination with all Stakeholders (Remote Integration, Data Build, Remote construction managers, Sub-vendors, Site close out teams and Customers)

Change Management, Validation of BOM, Tracking of Material, Implementation and Close out.

Invoice customer and perform GR (payments) to the GC after validating the SCOP (site closeout package).

Update, Track and maintain all Milestones details in the IPM (Integrated Project Management) and Site Forge tool

Maintain daily status tracker/reports and update the management/customer with the progress. Project 3 3G/LTE/5G/OSS Software upgrade Client: Sprint-USA and Freedom Mobile-Canada

Overall Governance of Resources, Planning, delivery, Risk, and handover.

End to End Planning and executed software upgrade project of 45,000 3G/LTE Sites for Sprint-USA

Managed and executed 3G/4G SW upgrade of 20,000 eNodeB’s for Freedom Mobile-Canada

Planning, Design, Testing, Customer Kick off/ mass rollout/ KPI & Alarm monitoring and handover

Manage cross-Functional teams and different stakeholders’ expectations and meet agreed KPI’s. Nov’2009 to Aug 2016 with Linksoft Limited, Abuja-Nigeria as Category Manager Project 1 Category Manager [Manage services and Roll out Projects] Client: Etisalat, Airtel and MTN, Nigeria

Responsible for Active & Passive Operation and maintenance activities for more than 8,000 Cell sites (2G/3G) for Nokia-Etisalat, Huawei- Airtel, and I-H-S-PAN Nigeria

Responsible for timely delivery of new 3G/2G sites, Modernization and Upgrades scopes for Etisalat and MTN customers.

Managing a team of over 50-60 skilled Operation managers, Field Managers, Technical Manager, Project Coordinators, Logistics, Regional HR

&Admin, Field Supervisors, Field Engineers, Technicians and Riggers and support staff to provide first and second level support to the operations.

Weekly Meeting with Customer regarding SLA Breached TT’s related to Outage, KPI’s and QoS report and report weekly performance of network to the Project Sponsor and Managing Director. Project 2 Project Manager (Site Build and Deployment – New sites and Modernisation) Client: Etisalat and MTN, Lagos, Nigeria

Plan, Procure, Develop and sign contracts with Customer and third-party vendors to facilitate the deployments.

Vendor Registrations, Contract Management, Payment management and Project roll out management through IT systems

Cross functional team coordination and identifying savings.

Leads, coaches and develops direct reports or cross functional teams to ensure strong performance and build high performing teams

Assist with driving closure on corrective actions that improve KPI’s and overall performance

Develops, aligns, and drives strategic projects to improve procurement processes, tools, and efficiencies

Manage spend within a designated category and ensure policy adherence to overall Supply Chain / Procurement strategy

(agility/service, cost, cash, and transformation)

Strategic Sourcing: Actively contribute to the development and implementation of sourcing strategies for for the agreed categories in support of Global Sourcing objectives

Project 3 Technical Service Manager- (Manage Services and Care Services) Client: Nokia Networks, Abuja, Nigeria

Managing a team of over 30-35 skilled Field Supervisors, Field Engineers, Technicians and Riggers and support staff to provide first and second level support of the whole operation and Maintenance network in the region & report to the Operation Director

Managed mid-level / complex IT/Networks/Security related projects under a controlled and structured project management framework that follows industry standards (PMI) and meets customer requirements.

Interface between Global Customer and Cross Functions/ Departments like - Provisioning, Procurement, Finance, Engineering and Operations team to get the orders executed in time as per customer want date

Supervising and performing Operation and Maintenance activities of the Access Network (FLM/SLM) i.e., preventive, and corrective maintenance schedule, trouble shooting on operational BSS nodes, BSC Re-homing, BTS software upgrades etc.

Coordinate with NPO and performance team regarding all RF, KPI issues (FP, CIQ, site creation, operations and KPIs analysis, etc. July’2007 to Oct 2008 with Nokia Solutions and Networks, Bangalore-India as Field Manager Project: Field Manager [2G/3G Project and Manage Services] Client: Tata Tele services, Bangalore, India

Responsible for End-to-End 2G/3G roll out at Bangalore cluster for Nokia-Tata Tele Services.

Responsible for Project Planning, organizing staffing, getting technical SOW, directing & controlling project teams and ensuring project delivery as per schedule.

Project Management & Coordination, Planning, Resource &Material Management, Planning for PAT, Quality check etc. June’2005 to June 2007 with GTL Limited, Indore-India as Project Engineer Project: Project Engineer [2G Installation and Integration Project Client: Nokia Siemens and Networks, Indore, India

Configuration and commissioning of Nokia (Ultra-Indoor, Outdoor, Flexi, Metro) BTS FIU19E, Ceragon,Tejas Mux.

Performance of microwave and Mini link.

End-to-End E1 routing using TEJAS MUX, FIU, SMU, MMU.

Worked on TEJAS MUX & CERAGON, NEC SDH equipment’s there planning commissioning and getting their NMS implemented Education and professional Trainings

Diploma (Electrical & Electronics) from Karnataka university, Bangalore, India -2005

Project Management Professional PMP® PMP # 2109049 valid till 2023

Program Management Professional PgMP® PgMP #2974480 valid till 2024

NCF and NCA Cloud 5G Training completed in 2018

ITIL® V3 Foundation completed in 2015

Skills

Budget Development

Cost tracking and Optimization

Strategy and Governance

Vendor and Contract Management

Automation and Digitization

Customer Relationship Management

Decision making and Coaching

Team Management and Leadership

Microsoft Project professional- Project Management tool

MS Office, Power BI and Jira

Project and Program Management

Delivery and Project Management

IT infrastructure and Operations

Personal Information

Passport Number and Validity: M3042445 and 02/11/2024

Date of Birth:10th June 1984

Languages Known: English and Hindi

Address: H-401, Purva swanlake Apartments, Chennai, Tamil Nadu-603103

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