ALIRANGELA GONZALEZ
**** ********** ***** ***** ******, FL 32765 · 321-***-****
************@*****.*** · http://linkedin.com/in/alirangela-gonzalez
·
LEASING CONSULTANT
Marketing Strategies
Community Policies
Project Management
Prospecting & Closing
Problem Solving
Outstanding Communication
Social Media Content
Client Relationships
Degrees:
Languages:
Certifications:
Industries:
Systems:
Business Administration, BA
Bachelor’s Degree
University Of Venezuela
English, Spanish & Portuguese
Fair Housing, Leasing 101, Title IX
Property Leasing, Retail, Business Services & Banking
Microsoft Office Suite, OneSite, Internet & Social Media
PROFESSIONAL EXPERIENCE
2018 – PRESENT
LEASING PROFESSIONAL, Evander Square APARTAMENTS
Celebration, FL
Welcome, greet and qualify 20+ prospective residents weekly, presenting the benefits of properties, assessing customer needs, and leading one-on-one tours of apartment units.
Maintain closing ratio of 45%+ and occupancy rate of over 97%
Follow-up with prospective residents within 24 hours via phone or email, leading to more successful leases and stronger relationships with tenants
Guide customers through the application, approval, and lease signing process.
Ensure that property conditions are impeccable and move-in ready by conducting regular site inspections and coordinating with vendors to stage model units.
Develop marketing plans and social media outreach strategies to attract prospective residents.
Successful Increase of Metrics since 2018 as follow: 2079 New Prospects, 457 Off-site Conversion & 856 Tours.
2009 – 2018
CUSTOMER SALES LEAD, VICTORIA’S SECRET STORE
Orlando, FL
Awarded “the 2009 VS Loyalty Superstar Reward” for outstanding performance and contributions.
Provided exceptional personal consultant experience to clients promoting
new products & features.
Trained new hires on policies, procedures, merchandising, loss prevention and exceptional customer service & sales strategies.
Executed Store Opening, Closing, Inventory, Merchandising & Daily Reports.
Supported brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing).
OTHER PROFESSIONAL EXPERIENCE (VENEZUELA)
1998-2003
SAFETY & QUALITY CONTROL, ZOUZ PHARMA
1993-1998
ADMINISTRATIVE ASSISTANT, ORINOCO INSURANCE
1991-1993
PERSONAL BANKER, BANK OF VENEZUELA
VOLUNTEERING
Support and passionate for helping others as volunteer for “Toys for Tots” program in Orlando, FL and “Manada Gabi Lamas & Segunda Oportunidad” (both of them are animal rescue foundations in Venezuela)