Oneka Norton

Ambitious self starter. I am a quick leaner with the patience to deal with any situation. Bastrop, TX 78602

advnox@r.postjobfree.com

+1-804-***-****

Authorized to work in the US for any employer

Work Experience

Quality Assurance Supervisor

LSG Skychef - Austin, TX

October 2021 to Present

• Conduct monthly internal audits to ensure compliance with all federal, state, local, and airline regulations

• Provide auditors access to HACCP documentation and provide assistance when needed

• Perform quality checks throughout the CSC to ensure that food, beverages, and airline equipment are to the highest standard.

• Work on special projects for Regional Quality Manager and General Manager

• Counsel employees on GMPs and food safety

• Review HACCP documentation submitted by departments

• Conduct quarterly mock recalls to ensure readiness

• Assist management in implementing any policy changes due to FACS

• Schedule sanitation personnel and an administrative clerk based on the needs of the CSC

• Ensure the cleanliness of the CSC to promote a food safe environment

• Train employees annually on HACCP and allergens

• Implemented an Allergen program at IAH, in accordance with LSG Sky Chefs policy

• Provide support, upon request, to the Austin CSC during audits and day to day operations

• Supervise sanitation department

Tax Examiner

Internal Revenue Service - Austin, TX

October 2020 to October 2021

• Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries.

• Researching pertinent tax data

• Take corrective actions to close a case, such as adjusting taxpayer's account, recomputing tax liability, and preparing manual refunds

Quality Control Inspector

Robert Half/Sky Chefs - Austin, TX

May 2019 to March 2020

• Monitor and enforce all GMP, quality specifications, and food safety compliance

• Utilize proper PPE and follow OSHA guidelines

• Verify HACCP verification checks are being performed as specified

• Perform product specification analysis based on customer specs and document accordingly

• Perform post-op inspection and corrective action documentation

• Inspect raw material in question

• Additional duties as assigned by QA Management to serve business needs Stock/Inventory Specialist

Sunglass Hut - Short Pump, VA

August 2018 to May 2019

• Check for accuracy of product coming from warehouse

• Correctly price marking of products

• Encourage sales associates organize when not busy Operations Assistant, dispatcher

Caruso Logistics - Richmond, VA

November 2016 to May 2019

• Increasing team efficiency by giving support both operationally and administratively.

• Customer service

• Working closely with the DSD drivers to maintain efficiency on the nighty dispatch process.

• Build and maintain trips in the produce pro system.

• Ability to Multi task and organize ongoing projects, looking for ways to become more efficient in completing tasks.

• Exceptionally organized with documents, procedures and office work area.

• Willingness to perform a variety of jobs as requested.

• Build and maintain daily and weekly spread sheets.

• Inputting worked hours into ADP

• coaching the drivers on the correct use of company operations. Operations Assistant

Robert Half/office team - Glen Allen, VA

October 2015 to November 2016

• Increasing team efficiency by giving support both operationally and administratively.

• Working closely with the DSD drivers to maintain efficiency on the nighty dispatch process.

• Build and maintain trips in the produce pro system.

• Ability to Multi task and organize ongoing projects, looking for ways to become more efficient in completing tasks.

• Exceptionally organized with documents, procedures and office work area.

• Willingness to perform a variety of jobs as requested.

• Build and maintain daily and weekly spread sheets.

• Inputting worked hours into ADP

• coaching the drivers on the correct use of company operations. Office Administrator

Home Paramount - Richmond, VA

December 2013 to October 2016

• General Accounting

• Daily deposits

• Month end reporting

• Tracking employees commissions

• Telephone/Reception

• Bookkeeping

• Greeting office visitors

• Customer Service

• Accounts payable

• Word processing

• Filing & Data Archiving

• Office Equipment Operation

• Problem solving and other duties as assigned

Office Manager/Administrator Assistant

Terminix International - Midlothian, VA

February 2003 to November 2013

• Microsoft Word, Outlook

• Bookkeeping

• Quick books

• General Accounting

• Telephone Reception

• Greeting office visitors,

• Customer service

• Customer service

• Accounts payable,

• Word processing

• Filing & Data Archiving/bookkeeping

• Office Equipment Operation

• Problem solving, Other duties as assigned

Receiving Clerk

Best IC Labs Semiconductor - Oak Hill, TX

August 1995 to May 2000

Check in new microchip lots

Ensured accurate count incoming and outgoing

Kept accurate records for customer accounts

Other duties as assigned

Education

High School Diploma

South Side High School - Fort Wayne, IN

September 1989 to June 1992

Skills

• Human Resources (5 years)

• Excel (10+ years)

• Microsoft office (10+ years)

• Office Management (10+ years)

• Operations Management (3 years)

• Organizational Skills (10+ years)

• Logistics (3 years)

• Leadership Development (10+ years)

• Payroll (10+ years)

• Inventory Management

• Inventory Control

• Trucking dispatch (3 years)

• 10-Key (10+ years)

• Data Entry (10+ years)

• DOT rules (3 years)

• Customer Service

• QA

• Quality Control

• Quality Inspector

• Administrative Experience

• Word Processing

• Bookkeeping

• Office Administration

• Tax Experience

• Microsoft Outlook

• Accounts Payable

• Accounts Receivable

• Time management

• Management

• Windows

• Management

• Supervising experience

• Food service management

• Leadership

• Communication skills

• Kronos

• Google Suite

Certifications and Licenses

Leadership and managment

April 2010 to Present

Driver's License

Certified Food Safety Manager

December 2021 to December 2036

Assessments

Scheduling — Familiar

March 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Familiar

Basic Computer Skills — Proficient

March 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Proficient

Basic Word Processing with Microsoft Word — Proficient March 2019

Measures a candidate's knowledge of basic Microsoft Word techniques for word processing, including the use of tools to format or edit text.

Full results: Proficient

Accounting Skills: Bookkeeping — Familiar

October 2019

Calculating and determining the accuracy of financial data. Full results: Familiar

Attention to Detail — Familiar

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Conscientiousness — Expert

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Food Safety — Familiar

November 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Customer Focus & Orientation — Expert

November 2019

Responding to customer situations with sensitivity. Full results: Expert

Office Manager — Familiar

December 2019

Scheduling and budgeting

Full results: Familiar

Receptionist — Proficient

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Working with MS Word Documents — Proficient

March 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient

Administrative Support — Familiar

March 2020

Using basic scheduling and organizational skills in an office setting. Full results: Familiar

Scheduling — Familiar

March 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Management & Leadership Skills: Impact & Influence — Highly Proficient April 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

July 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Accounting Skills: Bookkeeping — Familiar

October 2019

Calculating and determining the accuracy of financial data. Full results: Familiar

Work Style: Conscientiousness — Expert

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Data Entry: Attention to Detail — Familiar

October 2020

Maintaining data integrity by detecting errors

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I believe I would be a great assist to your company as I am passionate and care about my work performance.

Contact this candidate