Data Entry Administrative Assistant
Resume:
Alana Fields
New York, NY *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Data Entry
Academics West, LLC - New York, NY
July 2020 to January 2023
Proficient in the use of computers, insurance web portals and keyboarding with knowledge of Microsoft Excel and Word.
Speak with customers to explain billing policies and procedures. Assist customers in setting up auto-pay as well as paperless billing and statements. Process late fees on unpaid accounts.
Process monthly bills and send to customers for payment. Receive and process payments from customers while updating their account. Maintain records of parents/students complaints, transfers, and inquiries. Fax documents to schools on student evaluations.
Answered calls on all questions, comments, and concerns. Stayed up to date with all student education study plans. Providing a stimulating, caring, inclusive, safe, and clean environment for staff and students Ensuring children’s safety by identifying and preventing potential risks and health hazards; and Assisting in planning, preparing, and implementing a high quality, play-based, developmentally appropriate curriculum to foster physical, cognitive, emotional, and social development. Developing schedules and routines to familiarize employees/students with daily responsibility and necessities.
Consult with parents to determine the IEP plan for students. Continuously network and build small/large groups events for students social development. Register new student applications.
Help build with a mentor. (high schoolers mentor middle school students) Processing a high volume of daily phone calls/ video calls. Using different teaching methods in order to adapt to each child’s individual needs. Lead PreK Teacher
Columbus Avenue KinderCare - New York, NY
September 2019 to March 2020
• Develops and implements KinderCare service values weekly lesson plans for students between the ages of 4 to 5 years old
• Planned and implemented activities promoting intellectual growth of children.
• Demonstrated knowledge of specialized programs, and redirection of children.
• Maintained classroom records, cleanliness, and orderliness.
• Immense ability to provide a positive, nurturing environment for children.
• Planned and conducted variety of activities namely play, dance, singing, games, arts and crafts.
• Maintains communication with parent/caregivers regarding student development and behavior.
• Maintains communication with Center Director and Educational Director regarding any necessary classroom maintenance.
• Assist in complying with state licensing guidelines Lead Toddler Teacher
Bright Horizons - New York, NY
July 2018 to September 2019
• Develops and implements Bright Horizons' signature practice weekly lesson plans for students between the ages of 18 months to 3 years old.
• Maintains communication with parent/caregivers regarding student development and behavior.
• Communicates to Administration on any possible signs of emotional and developmental problems.
• Provides one-on-one attention to students while maintaining overall focus on the entire group.
• Provides a safe, clean, nurturing learning environment
• Maintains communication with Center Director and Educational Director regarding any necessary classroom maintenance.
• Establishes a fun and challenging work environment that fosters teamwork and professional excellence
• Assist in complying with state licensing guidelines
• Attends professional training and staff development Assistant Teacher
Sunshine Learning Center - New York, NY
March 2017 to February 2018
• Assisted lead teachers with learners from ages three months to four years old
• Provided a fun and engaging learning environment that kept children active and motivated in their learning experiences.
• Maintained daily health checks, attendance and quality checklists.
• Assisted in preparing for lesson plan activities
• Encouraged and help to develop independence by encouraging self-help skills such as feeding, toileting, and dressing.
• Helped in maintaining a clean and safe learning environment.
• Assisted with front desk duties that included answering phones and directing incoming calls
• Front desk support included checking in guests, monitoring child drop offs and pickups.
• Basic clerical duties such as filing, typing memos, and copying.
• Scheduled meetings with parents, teachers, and other staff
• Input information/date into Pro-Care System
• Managed CAF paperwork
• Maintained a clean and organized kitchen area. Provided and served meals according to CACFP guidelines.
• Responsible for food orders, shipments, and daily food menus Assistant Teacher
Round the Clock Nursery - New York, NY
November 2015 to March 2017
• Assisted lead teachers with learners from ages three months to five years old.
• Established fun age appropriate learning activities.
• Maintained daily healthy checks, attendance, lesson plans, and quality assurance checklist.
• Maintained classroom management
• Assisted within the classroom students with IEP's (special needs)
• Encouraged and help develop independence and self-help skills, such as toileting, feeding, dressing, and personal hygiene)
• Knowledge of social history assisted in structures play/circle time Education
Bachelor degree in Clinical Psychology
CUNY Hunter College - New York, NY
August 2021 to Present
Associate in Arts
Borough of Manhattan Community College - New York, NY January 2019 to June 2021
Diploma
Life Science Secondary High School
2009
Skills
• Child Care
• Teaching
• training
• Microsoft Excel
• CPR
• Microsoft Office
• Organizational Skills
• Classroom Management
• Toddler Care
• Curriculum Development
• Early Childhood Education
• Clerical Experience
• Experience with Children
• Babysitting
• Nannying
• Presentation Skills
• Special Education
• Autism Experience
• Mentoring
• Experience Working With Students
• Administrative Experience
Certifications and Licenses
First Aid Certification
CPR Certification
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