data entry, virtual assistant, appointment setter

Lisa Dendy

SUMMARY

EXPERIENCE

November **** - Present

myvirtualphysician.com October 2021 - November

2022

Started off as a data entry clerk, entering patients' information into the database, and ensuring that all information was accurate. Became an admin assistant and my role was to keep a check on as well as respond to the company email, calls, and text messages, helping them with setting up virtual doctor appointments with available physicians licensed in the patient's state of residents, inputting their information accurately as well as sending them the necessary paperwork needing to be filled out prior to their virtual appointment. Calendar management, making sure not to double book appointments, and keeping eye on physician availability. Also ensuring that while the virtual appointment is in session nothing goes wrong like connection issues and if so then handle that by calling them and or issuing another link for them to reconnect. Lisa's House Cleaning & Yard Service January 2012 - March 2020 I handled all aspects of my cleaning business. Cleaned residential houses and did yard work. Set appointments, met with clients to discuss what their needs were, and made sure their needs were met. ordered cleaning supplies handled the taxes for business. Becca's Burger Shack July 2010 - June 2015

I waited on customers dinning in as well as call in orders and the drive thru. Tooks tables their food and made sure they were taken care of while dinning in. Cleaned the Cafe after closing. Inspired to help others and driven to apply an unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. I am enthusiastic and eager to contribute to remote working in my home office or team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel

662-***-**** *******@*****.*** https://www.linkedin.com/in/lisa-dendy-744883203 Freelance, Independent Contractor

Administration Assistant

Owner/Operator

Waitress

Walmart September 2010 - April 2011

I worked in the Jelwery Dept. clothing and shoes dept. Helped customers with finding items or picking that perfect ring bracelet or watch out as well as ordering custom jewelry. I stocked shelves and straightened shelves neatly and orderly. worked the cash register and closed out the register.

River Place Nursing Center May 2006 - September 2008 Assisted the elderly with Activities of daily living. Charted on the residents. Signed out by talking with the oncoming CNA about the resident and if they had troubles or anything that needed to be discussed. Answered to the Nurses and DON

EDUCATION

SKILLS

• Patient Care

• Certified Nursing Assistant (CNA)

• Medical Records

• Waiting Tables

• Cash Handling

• Cashiers

• Product Ordering

• Executive Calendar Management

• Yard Work

• Supply Ordering

• Income Tax

• ZocDoc

• Lobbie

• calendar management

• Setting Appointments

• Email Clients

• Phone Etiquette

G.E.D.,

Customer Service Sales Representative

Certified Nursing Assistant

Itawamba Community College 2003 - 2004

• text message communication

• U.S. Health Insurance Portability and Accountability Act (HIPAA)

• Hospitality

• Appointment Scheduling

• Google Docs

• ZocDoc

• Portal.mend

• Administrative Assistance

• Birdeye

• Customer Service

• House Cleaning

• Social Media

• Microsoft Products

• Virtual Assistance

• Customer Support

• Customer Service Representatives

• Online Research

• Research

• Amazon Web Services (AWS)

• Typing

• Commercial Cleaning

• Customer Satisfaction

• Customer Experience

• Google Cloud Platform (GCP)

• Data Entry

• Appointment Setting

• Windows

• Google+

• Google Workplace

• Google Calendar

• Online Support

LANGUAGES

• English

CONTACT DETAILS

Phone No. :

662-***-**** (Personal Number)

Email : *******@*****.***

Address : Amory, Mississippi, United States

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