DAVID P. SANTIAGO

** ********** ******, *******, ***** Manila, Philippines 1473

Mobile No.: +639*********

E-Mail Address: advnlz@r.postjobfree.com

QUALIFICATION SUMMARY AND HIGHLIGHTS

Over 2 years of work experience in computer related jobs, dedicated and responsible worker.

Knowledge and experience in computer troubleshooting and performing backup procedures to reduce the risk of data loss. Maintaining computer equipment and inventory and organizing repairs as needed plus documentation and confidentiality. Hardworking and ability to multitask with minimum supervision.

PROFESSIONAL SKILLS

Computer literate (Software/hardware)

Photo editing (Adobe Photoshop cs3 and other editing tools)

Good communication skills both oral and written

Knowledge in CRM tools/Apps (Salesforce)

PROFESSIONAL EXPERIENCES

Pcube Cctv Enterprise -CCTV Technician / Sales Agent 2014

•Serves customers by helping them select products.

•Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

•Greets and receives customers in a welcoming manner.

•Responds to customers’questions.

•Installing and repairing cctv’s

Chronos Strategies – 6th floor unit B Linkstar cybermall 1, Eastwood Ave, Libis Quezon City : Technical Support Rep. / I.T Help desk/ Graphic Artist / Encoder 2014 – 2015

•Providing remote access to customers computer in order to perform troubleshooting steps.

•Supporting agents with tool issues.

•Provide Medical brochures designs to our clients in US.

•Validate agents sales.

Philippine Foremost Milling Corporation(PFMC/LFUG)– CCTV Operator 2015 – 2016

•Monitor client’s assets and employees.

•Monitoring company production area and port area

•Ensuring employees safety.

Amigo Logistics Corporation (PFMC/LFUG) – GPS Analyst/Road Transport Coordinator 2016-2017

•Monitoring haulers trucks and driver’s location

•Managing delivery schedule to our clients

•Reporting of trucks maintenance.

Customer Frontline Solutions (CFS) – Digital customer care representative (MERALCO) July 2020 – Oct 2020 (Project based)

•Answering customers queries regarding electric bill

•Forwarding clients requests to their nearest electric service centers.

CVM FINANCE – Credit Investigator/Verifier 2017- 2021

•Interviews individuals and small business owners

•Conducting background investigations and reviewing credit history

•Profiling of applications

•Sending EOD reports to supervisor.

EDUCATIONAL BACKGROUND

College :STI College Recto 2009-2011

Course :Information Technology

Secondary :E. Rodriguez Jr. High School 2000-2006

Primary :Espiritu Santo Parochial School 1993-1999

References : Available upon request

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