Customer Service Bartender

JULIO PEREZ

New York, NY,

*************@*****.*** (917) 658 - 6917

I want to challenge my skills and grow within a company to expand my knowledge and excel with and for the company.

EXPERIENCE

MARCH 2010 – CURRENT

BARBACK, SERVER, BARTENDER, MAIN BARTENDER, BARTENDER MANAGER: sojourn,

Refills garnishes, polish glasses, stack napkins, hauling kegs, brings glassware back from the dishwasher,

Helps punch orders into the bar POS and chatting amiably with customers who have questions.

Attend to diners before, during, and after their meals

Helps them place, receive, and pay for their orders.

Ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time.

Work directly with customers by mixing and serving drink orders.

Verify age requirements,

Knows alcohol pairing and tastes and how to make traditional and classy drinks.

Manage inventory and cleaning bar supplies.

Accomplish department objectives by managing staff, planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting & training them

Ensure a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Maintains quality service by enforcing quality and customer service standards, analyzing, and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

MARCH – AUGUST 2021

BARTENDER, PULPERIA

Welcomed customers, reading, and listening to people to determine beverage preferences,

Made recommendations and took drink orders.

Planned drink menus and informed customers about new beverages and specials.

Selected and mixed ingredients, garnishing glasses, and serviced beverages to customers.

Checked identification to ensure customers are the legal age to purchase alcohol.

Took inventory and ordered supplies to ensure bar and tables were well-stocked.

Adhered to all food safety and quality regulations.

Handled cash, credit, and debit card transactions, ensured charges are accurate and returned correct change to patrons, balanced the cash register.

Maintained a clean work and dining area by removing trash, cleaned tables, and washing glasses, utensils, and equipment.

Developed new cocktail recipes.

DECEMBER 2006 - 2009

BUSBOY, RUNNER, BARBACK, Uva Wine Bar

Refilled garnishes, polish glasses, stack napkins, hauled kegs, brought glassware back from the dishwasher,

Helped punch orders into the bar POS and chatted amiably with customers who have questions.

Attended to diners before, during, and after their meals

Helped them place, receive, and pay for their orders.

Ensured the timely delivery of food and beverages by checking on their tables periodically throughout the service time.

Worked directly with customers by mixing and serving drink orders.

Verified age requirements,

Knew alcohol pairing and tastes and how to make traditional and classy drinks.

Managed inventory and cleaning bar supplies.

Accomplished department objectives by managing staff, planning and evaluating department activities.

DECEMBER 2000 – 2006

BUSBOY, RUNNER, BARBACK, SERVICE BARTENDER,

Henry’s Restauraunt

Refilled garnishes, polish glasses, stack napkins, hauled

kegs, brought glassware back from the dishwasher,

Helped punch orders into the bar POS and chatted amiably with customers who have questions.

Attended to diners before, during, and after their meals

Helped them place, receive, and pay for their orders.

Ensured the timely delivery of food and beverages by checking on their tables periodically throughout the service time.

Worked directly with customers by mixing and serving drink orders.

Verified age requirements,

Knew alcohol pairing and tastes and how to make traditional and classy drinks.

Managed inventory and cleaning bar supplies.

Accomplished department objectives by managing staff, planning and evaluating department activities.

EDUCATION

1999-2001

2YRS, CUNY John Jay Crimial Justice

1999

HS DIPLOMA, Manhattan Center for Math & Science

SKILLS

A dedicated, and outgoing bartender with numerous years of experience in the industry.

Knowledgeable about the various drinks and cocktails and how to pair them with entrees.

Able to maintain cleanliness

Provides great customer service skills

Great time management and memory

Very well equipped for situational awareness

Contact this candidate