SHENOAH JACKSON
Doyline, LA ***** 318-***-**** **************@*****.***
Professional Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Skilled Data Entry Operator with 3 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Skills
Data Auditing
Compiling Data
Mail Handling
Sorting and Labeling
Data Input
Office Administration
Records Management
Data Collection
Error Verification
Verifying Data Accuracy
Work History
Data Entry Operator 05/2021 to Current
GDIT – Bossier City, LA
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Corrected data entry errors to prevent duplication or data degradation.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Collated and organized data entry documents into filing systems for easy access.
Make outbound calls to the applicantsAnswer inbound calls from applicants
Technically Support Agent Team Member 06/2020 to 04/2021
Teleperformance USA
Processed customer orders quickly and accurately for timely delivery.
Established strong customer relationships, building recommendations and loyalty.
Handled and promptly resolved customer complaints to maintain professional relationships.
Resolved caller issues quickly and thoroughly.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Followed up on customers' inquiries to assess satisfaction with provided solutions.
Patient Care Technician 06/2012 to 06/2020
Southern Ingenuity – Homer La
Facilitated personal hygiene management, feeding and ambulation.
Collected and transported specimens to prepare for lab testing.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Doyline High School - Doyline