Customer Service Team Lead
Resume:
EXPERIENCE
Team Lead
November **** - January ***3 Insteel Wire, Gallatin,
Tennessee
Sup Contractor For Fire Water And Smoke Damage To
April 2010 - July 2013 Insurance Contractors, Portland, Tn Assigned work to other guys as it was assigned to me from insurance company s. managed company money not to over spend and stay in budget to meet goals of finishing projects on time and assure costumer satisfaction.
Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
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Delegated tasks to team members according to project requirements and employee strengths.
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Assisted in the recruitment and onboarding of new team members. Also ran machines on the production floor as needed because that's where I started at.
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• Met deadlines while maintaining high-quality deliverables. Identified ways to improve efficiency in operations and implemented process changes.
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• Assisted with new hire orientation and employee training. Managed and coordinated multiple projects while ensuring timely completion.
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Committed to delivering excellent customer service while working in a fast-paced environment.
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Focused on learning new skills and staying updated with industry changes.
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• Performed general maintenance and repair.
• Worked with coworkers to complete tasks.
Troubleshot minor problems and reported larger technical issues.
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Responded quickly to meet customer needs and resolve problems.
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EDUCATION
CONTACT
***********@*****.***
Gallatin, Tn 37066
CAREER OBJECTIVE
Motivated professional experienced
in leading teams to success.
Possesses exceptional
communication and problem-solving
skills, as well as a strong ability to
build relationships and motivate
team members. Proven track record
of developing successful teams and
achieving organizational objectives.
Detail-oriented professional with
excellent communication,
interpersonal, and creative thinking
skills. Aiming to leverage my abilities
to successfully fill the vacancy at
your company. Frequently praised as
hard-working by my peers, I can be
relied upon to help your company
achieve its goals.
KERRY GENTRY
TEAM LEAD/OPERATOR
High School Diploma
May 1992
Portland High School, Portland, Tn
SKILLS
• Task Monitoring
• Production Monitoring
• Operational Efficiency and Safety
• Quality Control
• Team Meetings
• Workplace Safety
• Employee Evaluation
• Set Up Devices
Contact this candidate