RATHISH

CHANDRAN

M A L L M A N A G E R – R E T A I L D I V I S I O N

+919*********

+919*********

advnhq@r.postjobfree.com

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advnhq@r.postjobfree.com

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Sreeragam Nettoor P.O.

Ernakulam Kerala

682040 India

PERSONAL DETAILS

Date of birth

04.03.1981

Marital status

Married

Nationality

Indian

Visa status

Employment - Oman

DRIVING LICENSE

Indian Driving License

SKILLS

Visual Merchandising

Payroll & Scheduling

Problem Solver

Project Management

Time Management

ABOUT ME

18 years core experience in retail industry and Open Market in which 8 years in GCC

(Oman & Kuwait). Motivated professional with strength in supervising employees and promoting optimal customer service. Simultaneously gained respect from staff and management through effective communication and liaison. WORK EXPERIENCE

MALL MANAGER – RETAIL DIVISION

Grand Hypermarket / Kuwait/Sep 2018 – Present

Develop and implement the Sales & Service Plan for the Store to meet business objectives. Handling staff strength of 120 members in daily operations with a store size of 4000 Sq. Mt. Ensure that Visual Merchandising is of the required quality and all fixtures are in working condition at all times.

Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.

Inventory management to ensure availability of relevant merchandise and services Review sales performance of store over period of time as well as in comparison to pre-defined competition set

Impart training to store staff and equip them with the skills to understand and fulfill consumer needs.

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability REGIONAL MANAGER

Lanmark Shops India Pvt. Ltd. / Kochi/Nov 2014 - Aug 2018 Develop and implement the Sales & Service Plan for 85 Store to meet business objectives. To develop Franchisee counters on a regular basis. Review sales performance of store with area managers over period of time Target fixation & forecasting at category and sub category SKU level. Assist in planning & execution of micro marketing activities at ground level Ensure that Visual Merchandising is of the required quality and all fixtures are in working condition at all times.

Ensure timely flow of information to facilitate reviews reporting and initiation of action. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs.

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability SECTION INCHARGE

Lulu International Shopping Mall / Kochi/Mar 2013 - Oct 2014 Handled staff strength of 48 members in daily operations with a store size of 2500 Sq. Mt. Develop and implement the Sales & Service Plan for the Store to meet business objectives. Ensure that Visual Merchandising is of the required quality and all fixtures are in working condition at all times.

Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.

Ensure timely flow of information to facilitate reviews reporting and initiation of action. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs

LANGUAGES

English

Hindi

Arabic

Malayalam

HOBBIES

Photography

Cooking

Listening Music

PASSPORT DETAILS

N 9556382

DOI - 08.04.2016

DOE - 07.04.2026

Cochin - India

SHOWROOM MANAGER

Univercell Telecommunication Pvt. Ltd. / Kochi/Feb 2012 - Feb 2013 Handled staff strength of 12 members in daily operations in the store. Develop and implement the Sales & Service Plan for the Store to meet business objectives. Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.

Review sales performance of store over period of time as well as in comparison to pre-defined competition set

OUT LET INCHARGE

Khimji Ramdas LLC (Retail Division) / Muscat/Apr 2003 - May 2011 Handled staff strength of 36 members in daily operations with a store size of 1500 Sq. Mt. Develop and implement the Sales & Service Plan for the Store to meet business objectives. Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.

Review sales performance of store over period of time as well as in comparison to pre-defined competition set

Impart training to store staff and equip them with the skills to understand and fulfill consumer needs.

EDUCATION

Diploma

INDIAN INSTITUTE OF MANAGEMENT STUDIES / Kochi / 2002 Diploma in Hotel management specialized in customer relationship. High school

KENDIYA VIDHYALAYA / Kochi / 1999

All India Senior School Certificate Examination

COURSES

Diploma in Computer Applications

New Computer Center / Jun 2002

Contact this candidate