CURRICULUM VITAE

SUSHMA J K

Mobile 1-412-***-**** E-mail: advnhc@r.postjobfree.com

Professional Summary:

An ambitious professional with 15+ years of experience in IT industry as a Scrum Master, Product Owner, Quality Assurance & presently working as Scrum Master for FedEx, Pittsburgh USA

Certified SAFe 5.0 Scrum Master (SSM)

Extensive knowledge in Scrum meetings

Good Experience on Scrum Master, Business Requirement Analysis

Previously working as Test Lead for First Republic Bank, San Francisco, CA

Extensive knowledge in Translate high-level strategy & product direction into features, Epics, and user stories

Prioritize the product backlog for selection for sprint backlog

Expertise in Prioritize the backlog according to business value and stakeholder input

Good in Identify product release content and timeline

Convey the vision and goal at the beginning of every release and sprint to Development Teams

Represent the stakeholders, end users and customers to the team, answers questions, and provides direction

Participate in the planning meetings, Business demo and retrospective meetings

Accepts or rejects product development results from a team

Excellent written and oral communication skills required

Strong interpersonal, communication and technical skills with the ability to quickly grasp technical issues/concepts

Proven ability to quickly learn new business domains and technical applications

Provide key performance metrics to the Head of IT on the deliveries and benefits realization of change implementations

Extensive knowledge in Banking, Logistics, ERP, and embedded handheld devices

Insightful experience in Project Management activities including scoping, estimation, planning, risk management, finalization of specifications, resource administration and quality management

Performed manual and automated testing using HP-Mercury tool like Quality Center, Quick Test Professional, Selenium

Experience in Web based testing including GUI Testing, Regression Testing, Integration Testing, System Testing, Functional Testing and Unit Testing.

Expertise in running Test Scripts from Quality Center on different hosts

Well experienced in Process documents, job aids and technical documents

Holding H1B petition with I-140 Approved

Well versed with the Testing concepts and methodologies

PROFESSIONAL EXPERIENCE

Employer

Mphasis Corp Ltd

Role

Scrum Master

Duration

Jul 6, 2019 to till date

Description:

FedEx Ground is package shipping company that subsidiary of the FedEx corporation

Roles and Responsibility:

Facilitating Daily stand up meeting, Sprint Planning, PI Planning, Sprint Grooming, Backlog Refinements, Retrospective meetings

Prioritizing the product backlog for selection for sprint backlog

Identifying product release content and timeline

Convey the vision and goal at the beginning of every release and sprint to Development Teams

Participate in the planning meetings, Business demo and retrospective meetings

Accepts or rejects product development results from a team

Writing User stories with description and acceptance criteria based on needs

Validated all functionality and mark the User story as DOD

Highlighting Impediments and working with concerns team to resolve

Working with Business team to get the requirements along with Business Analyst

Employer

Mphasis Corp Ltd

Role

Test Lead

Duration

Nov 22, 2018 to Jul 06,2019

Description:

Enterprise Case Management –Delivery Exceptions, an exception occurs when package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. Examples of exception include but not limited to address unknown, damage to shipment, or signature not received. Cases will be created based on set of conditions requiring investigation and follow-up that are registered, categorized, and tracked to allow for better decision making in the future

Responsibilities:

Analyzing User stories and clarifications to Product owner and Business Analyst

Performing E2E testing for the implemented features

Finding valid defects and work with Business team to resolve the issues

Automating the implemneted fetatues using Selenium

Providing Signoff documents with Business with the Sprint details

Employer

Mphasis Corp Ltd

Role

Test Lead

Duration

Jan 15, 2018 to Nov 21, 2018

Description:

FedEx is migrating mail Exchange from On-premise to cloud Office 365. Office 365 is Microsoft's version of "The Cloud" that includes applications like email (Outlook), SharePoint, Microsoft Office products and more. For the majority of the end users at FedEx, this just means that email will be retrieved behind-the-scenes from FedEx's own private space in Microsoft's cloud, making our environment more agile and secure. Dependent upon your needs and the needs of your teams, also included with Office 365 are new and updated productivity, collaboration, and communication tools

Responsibilities:

Collaborate and work with client business analysts for requirements gathering and business scope

Review requirements, specifications and technical design documents to provide timely and meaningful feedback

Requirement analysis on different Windows platform and Mobile devices

Enter defect for the Business requirement gap and clarification

Work with Business team for the updated requirement

Create detailed, comprehensive and well-structured test plans and test cases

Estimate, prioritize, plan and coordinate testing activities

Design the test cases based on the Software requirement

Review the test cases with the team, modify /update the test cases for any missing requirements

Test execution on Windows and Mobile devices for Security, Conditional access and Azure Ad group

Perform Smoke testing for End to End testing

Execute the test cases and update the testing status in daily scrum

Identify the defects and work with concern team to fix

Schedule Defect Triage meeting with the concern team to resolve the issue

Employer

Mphasis Corp Ltd

Role

Test Lead

Duration

Apr 04 2016 to Jan 14,2018

Description:

First Republic Bank is a bank and wealth management company offering personal banking, business banking, and trust and wealth management services. The bank specializes in delivering personalized relationship-based service through preferred banking or trust offices on the US East and West Coasts. First Republic offers wealth management services through First Republic Wealth Advisors and First Republic Investment Management. Brokerage services are provided through First Republic Securities Company LLC and Trust services are provided through First Republic Trust Company.

Responsibilities:

Analyzing User stories and clarifications to Product owner and Scrum master

Performing Smoke test for each level using SOAP UI for the implemented features

Finding valid defects and work with Business team to resolve the issues

Providing Signoff documents with Business with the Sprint details

Attending daily scrum meeting, updates on testing status, issues and concerns, any road blocks

Provide post-implementation, enhancement and maintenance support to client for application.

Prepare and track the daily status of test execution and report it to higher management.

Daily and weekly tracking of the testing Progress and mitigating risks to the Stake Holder.

Actively involved in communication with the offshore counterpart and ensure the required work.

Maintain Traceability Matrix to track the requirements to the test cases to ensure complete test coverage

Regularly communicate with Project Managers, Release Manager and Developers to ensure comprehensive test planning and execution

Employer

Mphasis Corp Ltd

Role

Regional Test Lead (Americas Region)

Duration

Jun 2015 to Mar 2016

Description: Hewlett-Packard plans to separate into two new publicly traded Fortune 50 companies; Hewlett Packard Enterprise and HP Inc.

The separation will be effective on November 1, 2015 for Day 1 activity and require significant changes to business processes, functions, facilities, infrastructure and applications. After the separate date called as Post Day 1 activity and involved in testing validation and Verification.

Responsibilities:

Designated as Regional Test lead for testing activities

Invloved in Deep dive session with Tech lead, Application owner and Business to finalize the scope for the requirement

Creating and Reviewing Test Plan, Test cases for the requirements and approval from the Application owners for the documents

Traceability for requirement Vs Test cases

Monitoring the execution, Tracking the status in ALM and status in SharePoint.

For failure scenarions, track the defect and resolve the issue with all the stakeholder in Techbridge meeting with high priority

Report the status to the management on regular daily basis for any issues and concerns

Employer

Mphasis Corp Ltd

Role

Project Test Lead

Duration

Oct 2013 to May 2015

Description: The objective of GENESIS is to capture and validate 100% of shipment data by midnight on the day of shipment initiation. GENESIS facilitates both the imaging of paper shipment documents at the origin and the transfer of that imaged data to a central repository for use by downstream systems Genesis’ role within the context of the Corporate Load is to ensure the GENESIS environment is functional, to validate the scanners operate as expected, to coordinate the keying of all air waybills and air bills, to ensure a Contract Event is published in SEP and the image is in GSDR

Employer

Mphasis Corp Ltd

Role

Project Test Lead

Duration

Apr 2013 to Oct 2013

Description: The company, a subsidiary of delivery giant FedEx, provides less-than-truckload (LTL) transportation services throughout the US, Canada, and international points Unlike traditional LTL carriers, it operates an integrated, nationwide pickup and delivery network for priority and economy, in all lengths of haul, through some 470 terminals. FedEx Freight provides reliable cross-border shipping to and from Canada and Mexico. Take advantage of opportunities to grow your business throughout North America with dependable service, fast transit times and on-time delivery that helps keep your business competitive.

Responsibilities:

Interaction with the Clients

Day to day project updates with the clients and working closely to resolve issues with Envirnoment team,backend, devleopment teams

Co ordinate with business and marketing team

Troble shoot for the issues

Preparing Test Scenarios for Business requirement

Documenting Risk and Mitigation plan for the project

Co ordinating with the Dev team for defect fixes

Involved in the project presentations and on weekly basis project updates to VP level

Employer

Mphasis Corp Ltd

Role

Team Lead

Duration

Jul 2007 till Apr 2013

Description: Schedule Pickup provides users an advantageous method for Picking up the goods from the Customers Location; it may be Office or Residence. Customer can schedule a Pickup for Both Express and Ground Services (for US and CA Regions) and Supporting EMEA, LAC and APAC Region with Express Services and it strengthens FedEx’s position as the number one worldwide shipping

Responsibilities:

Involved in Automation Scripting, Test Data Preparation & Debugging

Well versed with Onsite Spoc & Development team and RDA team about issues & Concerns

Involved in Onsite & Offshore report works

Prepared Detailed Test planning and review activities

Posted the Defects in Defect tracking tool Quality Center

Conducted Knowledge Transfer about the Product

Identifying and creating test scenarios

Minimized Production defect leakage entered all possible defects in testing levels

Conducted Functionality Test, User Interface Test, Regression, Smoke testing, Ad-hoc testing

Employer

ISmart Solutions Pvt Ltd

Role

Test Engineer

Duration

Jan 2005 to Dec 2006

Description: Nurseries are administered under estates to provide own plants for new planting, infilling and replanting. Sometimes Nursery can be an independent location like an estate. In the initial stage, that is at clearing stage there will be more. Generally, nurseries are treated as cost centers where all the expenses incurred for growing the plants up to planting are captured. Nursery keeps the growth of the plant from seedling stage to different growth stages to the mature plant for planting. During this course, expenses incurred from buying the seeds, planting, upkeep, fertilization, irrigation and other activities related to the nursery are recorded. The cost of the plant is arrived by taking into account the above activities.

Responsibilities:

Involved in Automation Scripting, Test Data Preparation & Debugging

Well versed with Onsite Spoc & Development team and RDA team about issues & Concerns

Involved in Onsite & Offshore report works

Prepared Detailed Test planning and review activities

Participating in Reviews and Meetings

Minimize Production defect leakage, entered all possible defects in testing levels

Conducted Functionality Test, User Interface Test, Regression, Smoke testing, Ad-hoc testing and integration testing

Personal Details

Name: Sushma JK

Primary Skills: Requirement gathering, Web Service Testing using SOAP UI, Manual Testing, Test Lead, Project Management, CA Dev Test Automation, Virtualization,

Secondary/Trained Skill Sets: Version One, Quality Center, ALM, SharePoint, C, C++, Agile Method

Passport Details

Passport Number: N6903794

Passport Issue date: 04 Jan 2016

Passport End Date: 03 Jan 2026

H1B Status Approved I- 140 on H1B Visa (USA)

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