Charrish L. Fletcher, MSN RN

advngp@r.postjobfree.com 317-***-****

Well regarded and relied upon nurse. Recognized as a competent team member able to effectively communicate and collaborate within the interdisciplinary team to deliver safe, patient focused care with a focus on education. Nurse who has a strong belief in the importance of consistently being empathetic, actively listen and establish rapport quickly with colleagues, patients and family to deliver unbiased patient care. Nurse who is extremely patient focused, quality driven, caring, and compassionate with attentive patient care and superior implementation of safety precautions. Intelligent, hard working, passionate about nursing and clinical education.

Education and Credentialing

South University

oMaster of Science in Nursing Education

oBachelor of Science in Nursing (BSN)

Ivy Tech Community College

oAssociate of Science in Nursing (ASN)

oCertificate of Completion: Concepts of Wound Care

Registered Nurse License Number: 28216598A Expires: October 31, 2023

BLS/ Heart Saver / AED Certification May/ 2024

ACLS Certification May/ 2024

PALS Certification May/ 2024

Tuberculosis Screening Certification August/2017 Expires: August/ 2024

Work History

Ascension

Regional Quality Educator AMG Indiana Sept 2021 – Current

oManagement of 5 regions for ambulatory quality improvement (QI) with over 475 clinical employees.

oCoordination of training of quality measures (HEDIS, Medicare, ACO, MIPS, HealthCare Resource Utilization Guidelines) in the following practice/specialties:

Family medicine, Internal Medicine, Medicare and Medicare Advantage patients, Geriatrics (Center for Healthy Aging), Transitional care, OBGYN, Pediatrics, ENT, Cardiology, Resident Offices, and Pulmonology.

oDocumentation review to ensure care standards and documentation of quality key performance indicators.

oChart review and audits for performance improvement.

oDevelop/Oversee/Implement:

Individualized and practice improvement plans.

Statewide/national QI plans, education initiatives, and materials.

Quality department documents, resources, standard of work, and workflows.

End user quality resources in multiple modalities such as video tutorials, quick reference guides, and toolkits.

Routine scheduled biweekly open training sessions.

Quality Super User program

oMember of regional quality improvement committee, run QI reports and data extraction.

oFacilitate quality education in services, webinars, virtual training, and at the elbow support.

oReview EMR tablespace, standardized screening questionnaires, encounter templates, and third-party applications such as IHIE and Record of Care.

oAssist with constructing clinic workflows, documentation standards, delegation of tasks and billing practices.

Cardiovascular/Telemetry Nurse - St. Vincent Anderson October 2016-October 2017

oProvide safe and caring nursing support on Telemetry/Medical Surgical floor.

oOrganize and complete patient care orders from physicians for cardiac patients.

oPerform frequent head to toe assessments, monitor heart rhythms, perform EKG, and Maintain critical cardiac drips, Coordinate testing and procedures.

oDetect cardiovascular issues and report findings.

oCollaborate with multiple disciplines for personalized patient care

oAssist with bedside procedures, Patient education of disease process, medications, treatments, and procedures.

oStay current and Implement hospital policies and procedures.

oEducation for fellow nurses of appropriate patient education techniques and evaluation strategies.

oMentor nursing students

oPreceptor for new employees.

Indiana University Health

Supplemental Occupational Health Registered Nurse AHC August 2014 - Current

oMaintain facility documentation and compliance records of current vaccinations.

oPreform new hire assessments and determine new hire/ transfer clearance to start new position.

oAdminister vaccines, TB screenings and assess status.

oAssess for allergic reactions, maintain quality control for all vaccines.

oSet up and breakdown of mobile clinics.

oOrganize orientation activities for new Supplemental Occupational Health Nurses

oPreceptor for new occupational health nurses

oSub as school RN: pediatrics

oSet up, supervise, & preform biometric screening for offsite customers.

oCerner EMR documentation specialist

PRN Project Manager Senior Educator – Physician & Advanced Provider Education Jan 2022 - Current

oManagement of all Central Line Insertion and Compliance training for new providers and residents for 3 Academic Health Centers.

oCollaborates with other IU Health departments and facilities to ensure CLABSI prevention education events are successfully organized.

o Develops and maintains the communication process to ensure effective flow of information within teams, hospital leadership, and external partners as appropriate.

oCreates and executes project work plans, curriculums and revises as appropriate to meet changing needs and requirements.

oOversees day-to-day operational aspects of a CVL & CLABSI prevention project and scope.

oRuns Overlap report and disseminates any resident discrepancies.

oMaintains all supplies and equipment for CVL courses.

oAssists with developing and distributing educational materials for Regional Clinical Councils (17 total).

oLiaison to IU School of Medicine CLER credentialing.

Regional Intermediate IS Clinical Educator - Indiana Nov 2019 – Aug 2021

oManagement of 17 hospitals within IU health as it relates to EMR documentation practices.

oCurriculum Lead for:

General Nursing

Patient Care Assistant

Unit Secretary,

Respiratory Therapy

oDevelops curriculum related to Cerner electronic medical records and other electronic healthcare applications.

oTeaching methodology design, and deliver training required by the project and/or onboarding process.

oSupport design, implementation, and maintenance of training environment, test patients, and scenarios.

oDocumentation expert in the following workflows:

Ambulatory EMR back office

General Nursing

Maternity RN

Emergency RN

Pharmacy

Unit Secretary

Patient Care Assistant

Respiratory Therapy.

oCollaboration with all stakeholders in the assigned areas of planning, development, preparation and implementation of clinical documentation processes.

oProvide support to staff to understand system documentation practices, quality measures, and work flow processes.

oAssisted in executing new virtual processes as it related to training delivery; multi modal content delivery.

oPreparation of training documents, videos, and shortcuts.

oDevelopment of regional hybrid class structure (virtual and live class combination).

Level 1ICU Float Registered Nurse - LaPorte Hospital October 2017-June 2018

oProvide safe and caring nursing support on all nursing floors:

ICU

IMCU (Progressive Care)

Telemetry

Medical/Surgical

Infusion Center.

oOrganize and complete patient care orders from physicians for cardiac patients. Perform frequent head to toe assessments, Monitor heart rhythms, perform EKG, Maintain airway with OT Ventilation, Maintain critical cardiac drips, Coordinate testing and procedures, Detect cardiovascular issues and report findings, Detect subtle changes in patient status and report to physician, Collaborate with multiple disciplines for personalized patient care, Assist with bedside procedures, Patient education of disease process, medications, treatments, and procedures, Stay current and Implement hospital policies and procedures.

o Having the ability to be flexible in staffing, being able to adapt to multiple nursing floors and care for a magnitude of different patient populations.

oProficient/Advanced in Cerner EMR

Interventional Radiology Nurse - Ball Hospital March 2016 –October 2017

oProvide safe and caring nursing support in Radiology procedural area.

oTranscribe and initiate physician orders.

oPerform frequent assessments post intra-arterial, intra-venous, drains, and new line placements. Monitor sedated patients during procedures, administer medications: oral, IM, Sub-Q, IVPB, IV Bolus, IV drips.

oNursing care of critical patients

oStay current and Implement hospital policies and procedures.

oCollaborate with multiple disciplines for personalized patient care, Patient education of disease process, medications, treatments, and procedures.

oPerform pre-procedure assessment and initiate care plan

oMonitor and Assess post sedation patients

oMaintain IR patient schedule, secretarial duties: answering phone, scheduling patients, phone triaging, patient education.

oProficient/Advanced in Cerner EMR.

oPreceptor for new employees.

Cardiovascular Pulmonary Progressive Care Registered Nurse IU Health Methodist January 2015 – March 2016

oUnit Appointed Patient Education Council Representative

Assist with formulation of policies and procedures to maintain patient satisfaction, education, and compliance.

Systematically review statics of hospital compliance with Insurance Requirements for Reimbursements

Review inpatient strategies of patient education and help determine if effective and current practice.

oProvide safe and caring nursing support on a PCU/Medical Surgical floor,

oTranscribe and initiate multiple physician orders.

oPerform frequent head-to-toe assessments, administer medications: oral, IM, Sub-Q, IVPB, IV Bolus, IV drips, maintain ventilator support, bi-pap, and c-pap treatments to maintain airway, assess and maintain tracheostomies and chest tubes,

oAssist with bedside procedure.

o Maintain airborne isolation of TB patients.

oMaintain patient nutrition status and assessments.

oStay current and Implement hospital policies and procedures, Collaborate with multiple disciplines for personalized patient care.

oPatient education of disease process, medications, treatments, and procedures.

oEducation for fellow nurses of appropriate patient education techniques and evaluation strategies.

oMentor nursing students.

oPreceptor for new staff.

oProficient Cerner EMR.

Kindred Hospital LTAC

Education Manager Kindred Northern Indiana and Northwest Indiana June 2018 – Oct 2019

oManagement of 130 employee education and compliance.

oLead projects:

ICU training course for critical drips

Cardiac Telemetry Training for Med/Surg nursing staff and monitor technicians.

Decreasing New & worsening wounds – review of current policy & addendum, product selection & implementation, Revision of practice interventions as it relates to Braden scoring, education & implementation of policy and interventions, compliance audit

Education & implementation of house wide specialty bed upgrade, compliance audit

Formulation of Oral care order-set for artificial airways and non-artificial airways, oral care product review and selection, education & implementation of product and policy, compliance audit

Formulation of Simulation lab for skill check off and learning during the orientation phase.

oProvides all onboarding needs for staff, student nurses, agency, and outsourced service employees.

oMaintains all educational records, state licensure, and certifications.

oProvides educational leadership to patients and care providers to enhance specialized patient care within established clinical protocols within ICU and Med/Surg setting.

oAssists patients and caregivers with educational needs, problem resolution, and health management across the continuum of care.

oCollaborates with medical providers, patient care staff, and unit management in the planning, implementation, and delivery of educational curricula.

o Initiates clinical skills development programs within the parameters of established clinical and preceptorship models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters for ICU/ Telemetry/Med-Surg patient population.

oProvides direct specialized nursing services to an assigned group of patients, providing specialized patient care within nursing protocols and assisting in the performance of all related nursing duties.

oDevelops educational plans for clinical and non-clinical staff, incorporating evidenced-based research and national standards; consults with and serves as a clinical resource for unit management to ensure quality patient care.

oEducates technical and patient care staff in the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff.

oEnsures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.

oAssistance in quality improvement by evaluating facility clinical practices, current facility policies, and current evidence-based practice.

oParticipates in TJC regulations and certification processes.

oAssists with data collection for all state compliance and complaints.

oPolicy review and formulation with Quality Director.

oFormulation of preceptor program, clinical practice nursing council, clinical ladder program. Performs miscellaneous job-related duties as assigned.

Adjunct Nursing: Clinical Instruction

Adjunct Clinical Instructor Valparaiso University January 2019 – Oct 2019

oAreas of Instruction

Fundamental Nursing

Pediatric Nursing

oProvides:

Educational leadership to nursing students and care providers to enhance specialized patient care within established clinical protocols.

Direct specialized nursing services to an assigned group of nursing students, providing specialized patient care within nursing protocols and assisting in the performance of all related nursing duties.

Education for nursing students in the use of new equipment, supplies, and instruments.

oAssists nursing students with:

Patient care and health management across the continuum of care.

Collaboration with medical providers, patient care staff, and unit management in the planning, implementation, and delivery of safe patient care.

Developing patient care plans, incorporating evidenced-based research and national standards; consults with and serves as a clinical resource for nursing students to ensure quality patient care.

oMaintains educational curricula per institution standards.

oEvaluation of student performances and assigned grades per syllabus and rubric.

oPerforms miscellaneous job-related duties as assigned.

Adjunct Clinical Instructor Ivy Tech Community College Crown Point/Valparaiso October 2018 – Aug 2020

oAreas of Instruction

Pediatric Nursing

oProvides:

Educational leadership to nursing students and care providers to enhance specialized patient care within established clinical protocols.

Direct specialized nursing services to an assigned group of nursing students, providing specialized patient care within nursing protocols and assisting in the performance of all related nursing duties.

Education for nursing students in the use of new equipment, supplies, and instruments.

oAssists nursing students with:

Patient care and health management across the continuum of care.

Collaboration with medical providers, patient care staff, and unit management in the planning, implementation, and delivery of safe patient care.

Developing patient care plans, incorporating evidenced-based research and national standards; consults with and serves as a clinical resource for nursing students to ensure quality patient care.

oMaintains educational curricula per institution standards.

oEvaluation of student performances and assigned grades per syllabus and rubric.

oPerforms miscellaneous job-related duties as assigned.

Nurse Dedicated to Optimizing Patient Health, Educating Health Care Staff, Patients, & Community

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