Library Assistant Store
Resume:
Ryan D Allen
BROOKLYN, NY – ***07
************@******.***
Assistant Manager Distribution inventory Merchandising Sales
Industries of influence – Food /Telecommunication, Entertainment, Manufacture
Self-motivated Distribution and Retail Professional dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Focused on process improvement and on-time product delivery. Budgeting and forecasting specialist, with advanced knowledge of Microsoft word, excel, and data entry programs. Successfully managed store operations, merchandising, inventory control, and implementing store and company programs. Enthusiastic team player with a strong work ethic, and the ability to communicate with staff and C-Level executives.
AREAS OF EXPERTISE
Shipping & Tracking Inventory Control Vendor Management
Teamwork Facilitation Invoice Management Warehouse Operations
Problem Resolution Process Streamlining Customer Service
Training & Development Merchandising & Display Sales Data Management
Scheduling Advertising & Marketing Budgeting
EXPERIENCE
FEDEX – Marietta Georgia [Insert Date Here]
Warehouse Operations Lead: Packager/Sorter
Responsible for driving the operational excellence of warehouse supplies and logistics-ensuring audit and compliance requirements are met.
Instituted the use of pick tickets in order fulfillment which increased productivity by 45%.
Established new re-order points for items which reduced surplus inventory and resulted in a 30% cost reduction.
Loaded parcels from bins (24) into canvas bags at a rate of 1000 parcels per hour, number one in skill for my shift.
Recorded 4-digit code while simultaneously bagging parcels communicating with sorter
Examine 6 sides of parcels for HAZ - COM guidelines prior to loading bags into air cans (shipment containers)
Engaged in proper ergonomics according to FedEx guidelines and followed proper airport protocol (SOAR) for working in a secured area.
TARGET – Marietta Georgia [Include Date Here]
Assistant Store Manager
Assisted the store management team by ensuring a customer focus on the sales floor with exceptional floor supervision; helping to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting and by ensuring compliance with all Coach Standards.
Supervised and directed associates, determined schedules, assigned work, evaluated performance.
Supervised and monitored all Associates on shift / Train new hires on program expectations and safety guidelines / Set up schedules and confirmed completion of assignments each day for 56 Associates / Covered all call ins.
Opened and closed store and served as 24 hour on-call security.
Order product inventory requiring daily shipment, load and unload trucks with forklift / Utilized handheld scanner to price and count product.
SAMS Club – Marietta Georgia 02/2019 – 07/2021
Assistant Store Manager
I was initially hired as Cafe Supervisor, promoted to Assistant Store Manager within six months, manage two locations totaling $1M in sales over 50+ employees. I maintained an outstanding customer service-oriented environment through selection, training, and development of staff. Set, evaluated, and reached short-term and long-term goals for store and team.
I recruited and hired talented Management and Associates based on business needs.
I have implemented a sales and customer service training of Management and Associates in Customer Service, selling skills, Company Policies and Operations, and product knowledge.
Streamlined payroll processing procedures, ensured compliance with accounting policies, achieved 100% accuracy and compliance in cash and inventory levels.
Managed and executed operations and merchandising standards of excellence on the sales floor, backroom, and receiving departments
We carried out merchandising programs to meet schedule and standards of excellence.
I maintained proper inventory by proficiently ordering seasonal and vendor products and ensured accurate counts in each department.
Accepted the Flagship Award for Outstanding Customer Service in 2020 and surpassed 15 other stores in the district.
Kroger – Marietta Georgia 11/16 – 02/2019
Assistant Store Manager
Worked with the store manager to efficiently and profitably operate two retail stores. Utilize clear communication between management and team members to provide an open collaboration towards common goals. Complete daily opening and closing functions involving revenue. Manage inventory levels by placing purchase orders and stocking merchandise. Assist in new hire training. Generate payroll on a weekly basis.
I collaborated with Human Resources to facilitate professional development and training of employees on new store procedures and FDA regulations for goods and food handling.
Implemented a shopkeeper system to automate registers, helped streamline open/close process and sales reports, and provided data-efficient data to corporate to measure store profit.
Scan products to make sure they are correctly priced and placing them in their proper place in the stockroom or restock the sales floor
Change and move displays according to the perimeter pack provided by corporate headquarters, ensuring signage is in place.
Developed a weekly inventory refresh process to analyze sales reports against inventory, chargebacks, and returns, reducing discrepancy by 25%.
We implemented a 7shift system to streamline shift scheduling, accurate workforce reduce cover issues by 80%
I implemented a supplier/purchase order process to track suppliers, purchase orders, and invoices, improving account management by 65%.
TJ MAXX – Scranton, PA 02/15 – Present
Distribution & Inventory Assistant Manager
Manage a day-to-day operation of a 250,000 Distribution center. I facilitated order fulfillment, inventory management, safety, customer satisfaction, automation of skew numbers, ensured accuracy of inventory reports, and customer satisfaction.
Trained and developed a staff of associates in receiving, QA, order fulfillment and shipping product to fortune 100 companies. Staff varied in size from 15 to 50 due to seasonal operations.
Developed and implemented operational procedures that improved efficiencies and allowed operations budgets to come in below forecasts.
Increased fulfillment productivity 46% through conveyor and racking redesign and re-slotting of high-velocity SKU's.
Supported 25 retail stores, global web channel, and shipped over 900K packages annually direct to consumer.
Reduced shipping costs by $1M annually on $9M gross spend by negotiating the contract with Fed Ex and UPS.
Developed and implemented a new barcode system, including shipping, receiving, and cycle count transactions produced an operational improvement, increased customer satisfaction, and enhanced profitability.
Worked cross-functionally with sales and finance teams to develop the Audit Program policy reduced inventory discrepancy by 50%.
Natuzzi Bros Ice Incorporated – Springfield Gardens, NY 04/11 – 08/12
Technician/Ice Cutter
Managed machines inspections, set-up and programing to ensure optimum productivity and process flow.
Implemented and managed a centralized delivery schedule of customer deliveries; increased fill rate by 18%.
RGIS Industries – Forest Hills, NY 09/09 – 03/11
Inventory Clerk
Analyzed merchandise spreadsheets against purchase orders to ensure accuracy.
Assisted general managers with investigations concerning discrepancies listed in their log sheets and purchase orders.
Queens Public Library – Jamaica, NY 09/08 - 08/09
Library Assistant (Part-Time)
Performed multiple duties required with Circulation Desk functions, including collecting fines, creating and updating patron records, properly managing book and materials returns and check-outs, directing non-Circulation Desk issues to proper Librarian or University Staff for resolution.
Processed in-coming Government documents for Government depository collection, to include receiving shipment inventory confirmation, proper call number labeling, and shelving.
Managed periodicals subscriptions through EBSCO net, and periodicals check-in via Millennium.
EDUCATION
Jamaica High School, Jamaica, NY
High School Diploma
COMPUTER SKILLS
Operating Systems – Windows 8, Vista, XP, NT/2000
Applications – Microsoft Office (Word, Excel, Outlook, Access, Power Point), Kronos, 7Shifts, Shopkeeper, SAP, Oracle NetSuite, Shiftnote, Paychex, ADP
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