Administrative Assistant Customer Service
Resume:
Komal Mehra
** *** ****** ******* *** *C* Ontario
***************@*****.***
Professional summary
Hardworking individual always focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Skills
Billing and coding
Hard working
Punctual
Flexibility
Basic computer skills
Adaptability
Customer service
Teamwork
Leadership
Communication skills
Work experience
Khera Cement Store Jalandhar, Punjab, India
Administrative Assistant Jun 2020-Nov 2022
Organised material for meetings, presentations and training sessions.
Prepared miscellaneous letters and emails.
Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.
Greeted visitors upon arrival and directed guests to appropriate departments.
Photocopied, faxed and scanned office correspondence.
Muthoot Finance Ltd Jalandhar,Punjab, India
Customer Care Executive Aug 2018- Mar 2020
Built sustainable relationships and trust with customer accounts through open and interactive communication.
Directed phone calls to shorten service time
Upheld strict security standards to protect sensitive customer information.
Generated leads for next day business by doing phone calls with the daily target of 60-70 and lead conversion of about 15-20.
Certificate
Work Health and Safety Awareness
Education
Northern college, Timmins Campus Timmins, Ontario, Canada
Global business entrepreneurship and technology Pursuing
CT Institute Jalandhar, Punjab, India
MBA: Finance and Marketing Jun 2018
DAV College Jalandhar, Punjab, India
Bachelor of Commerce May 2016
Languages
English, Hindi, Punjabi
Hobbies
Listening music, dancing, internet surfing, observing people.
Availability
Part time
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