Time Sales Administrative Assistant

ADRIANA SWIFT

***** *. ******* *****, ****** City, MO 64156

816-***-**** ********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

● 7+ years of directly relevant Commercial Real Estate experience

● Oversee the management, operations and complete staff of Property Management team of 10+

● Experienced in AppFolio Property Management, Tenant Turner Leasing Software, Microsoft Office, and Google Docs.

● Industrial Property Management experience

● Familiarity with maintenance, accounting and tracking software

● Effectively prioritize and multi-task

● Strong communication skills including oral, written, presentation and active listening

● Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality PROJECT MANAGEMENT/OPERATIONS EXPERTISE

● Day-to-day management of projects including risk management, communications and interdependencies between projects or programs

● Evaluate and determine objectives, goals and scope of multiple projects

● Partner with leadership on strategies to address any concerns

● Create and maintain project plans based on contractual commitments

● Consult and coordinate with project leaders to identify gaps impacting current and future business strategies.

● Participate in cross-functional teams to address business issues

● Raise risks in a timely manner when project schedules fall behind or commitments will not be met.

● Maintain client relationships and navigate through complex relationship situations to achieve business objectives

● Proven leader with superior relationship building, organizational and account management skills. EXPERIENCE

KC Rehab Construction, Director of Operations 2018-Present

● Interview, hire and manage rehab construction teams and office staff

● Oversee make- ready construction projects

● Manage construction flip projects for 3 part company (Rehab Construction, Property management, Real Estate)

● Order and purchase materials for construction projects

● Communicate with all suppliers

● Process weekly contractor payroll

● Respond to requests/problems and generate work orders

● Maintain 24-hour maintenance coverage of property at all times

● Review/approve appropriate tenant lease files and correspondence

● Contractor coordination

● Coordinate tenant move-ins/move-outs

● Approve/obtain bid estimates for repairs

● Generate/track service orders, approvals and distribution

● Detailed verification of all invoice amounts and information with approved service orders or contracts

● Ensure proper property and GL coding in database KC Rehab Construction, Maintenance Coordinator & Collections Manager 2016-2018 Maintained maintenance work orders, worked with contractors to complete service calls for investor properties, managed City Nuisance orders, worked with local Housing Authorities for tenant placement, collected rents for property management portfolio, processed evictions as necessary, worked with an Attorney and attend court hearings as needed, maintained 1% delinquency rate. Prepared and managed make-readies for tenant new tenant placement

Stivers Staffing Agency, Temporary Administrative Assistant 2015-2016 Provided excellent clerical/administrative assistant services to agency clients. Processed ads for international magazines, processed payments, maintained reconciliation reports. Ascena Retail Group (Lane Bryant), Part-time Sales Associate/Fashion Consultant 2014-2017 Provided guidance on the type of colors, patterns, designs, and clothing styles that are best for clients, Cashier, Assisted with maintaining the appearance of the store, worked to meet and exceed sales goals University of Kansas Hospital and Medical Center, Call Center Database Coordinator 2010-2015 Provided excellent services to clients through written and verbal communications. System Administrator for Hospital emergency notification system,

University of Kansas Hospital and Medical Center, Lead Switchboard Operator 2007-2010 Provided rapid and professional response to all incoming calls Second Missionary Baptist Church Learning Center, Pre-School Teacher 2004-2007 Taught classes in a structured environment; prepared weekly lesson plans for daily operations Design Cleaning LLC. Owner / Quality Control 2006 - present Create contracts and proposals, submit contract bids, clean office buildings, interview applicants, hire and train new employees, and work with other owners to fulfill all managerial responsibilities. Rockhurst University, Dispatcher 1999-2004

Maintained 2-way radio; Maintained manual and electronic radio logs; monitor 160 cctv’s; monitored police scanner; assisted students and faculty with all emergencies Diamond Shamrock Total, Assistant Manager 1997-1999 Cashier; Created Schedules; Placed weekly store orders; prepared daily deposits; interviewed applicants for employment; trained new employees

EDUCATION

A.S. Business Management, Colorado Technical University, North Kansas City, MO July 2010 COMMUNITY SERVICE

Bria T. Chism Foundation, Volunteer 2013-2016

Volunteered and served on the Board of Directors, assisted in coordinating community Be The Match blood drives, assisted families and patients with obtaining resources to maintain during cancer treatments and lengthy hospital stays

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