Stock Associate Service Representative

GRANT SMITH

Indianapolis IN 317-***-**** *****.*****@********************.***

Summary

I am a motivated, self-starter with strong sales skills, business training, and leadership potential, seeking to join a team in sales/ marketing. I am seeking employment with a company that offers an extensive training and development program. I am a Service-driven professional with a 2 year background in real estate, tech sales, and call center/marketing sectors. I also received my BA in Business through the nationally top ranked, Kelley School of Business in 2020.

Skills

Good Communicator: Active listener,

patient, cold caller

Understand Numbers: Passion and

understanding of data, staying ahead

with research and analysis.

Strong Work Ethic: Good at prioritizing

work, being persistent with projects to

achieve optimal results.

Business Acumen: Understanding of

finance, operations, marketing, and

management

Technical Talent:

Strong communication with clients,

implementing transactions, market

assessments, efficient facilitation of

daily operations,

MS Office: Proficiency in Word,

PowerPoint, Excel, Access, & Outlook

Experience

Call Center Customer Service Representative Apr 2022 to Jul 2022 General Marketing LLC/ Czar Las Vegas, NV

Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Pursued networking opportunities to advance client relations skills and enhance customer satisfaction.

Maintained strong call control and quickly worked through scripts to address problems.

Documented customer correspondence in CRM to track requests, problems and solutions.

Technology Sales Advisor Apr 2021 to Oct 2021

KENNECTED, LINKEDIN SALES Indianapolis, IN

Contacted new and existing customers to outline benefits of products. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Developed targeted lists and new business opportunities, accelerating sales process to achieve results.

Used CRM database to track referral and appointment data. Followed-up with clients after installations to assess quality service and customer satisfaction.

Commercial Real Estate Agent May 2018 to Aug 2020

Resource Commercial Real Estate Indianapolis, IN Helped monitor social media and online sources for industry trends Learned & utilized various brokerage software

Conducted market research

Attended networking events and cold calling meetings Attended property showings

Gathered, distributed and maintained materials for marketing plans. Promoted sales through advertising, open houses and Multiple Listing Services. Sales Associate May 2017 to Oct 2017

Kohl's Carmel, IN

Collected payments and provided accurate change.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Used technology resources to assist customers in locating and selecting items. Stock Associate May 2016 to Aug 2016

Lowes Home Improvment Carmel, Indiana

Replenished items to maintain stock availability.

Lifted materials of varied weights on regular basis. Followed instructions to properly arrange merchandise items. Loaded and unloaded delivery vehicles to maintain inventory. Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.

Education and Training

Bachelor of Science, Bloomington, Entrepreneurship and Corporate Innovation May 2020 Indiana University Bloomington, IN

GPA: 3.2/4.0, Kelley School of Business, Fall 2016 Hudson & Holland Scholarship - Recipient Provost Scholarship - Recipient Indiana University Real Estate Club - Member Business, Economics, and Public Policy Club---won case competition for Kenway Consulting Data Analytics Sigma Nu Fraternity --- Rush, Philanthropy Committees May 2019

Maastricht University, Kelley School of Business Maastricht Dutch Business/ Problem Based Learning Semester overseas with IU Certifications

Licensed Indiana Real Estate Broker

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