CHERYL GARRETT

***** ** ***

ELKHART, IN. *****

574-***-****

EMAIL: advn9x@r.postjobfree.com

Career Objective:

To secure a challenging position that will utilize my skills and knowledge to the company's benefit. Work Experience

LaSalle Bristol 01/22 - Current AfterMarket Customer Service, Elkhart, IN

* Aftermarket Customer Service

* Keystone allocations

* Water heater warranties

* Retail calls that require all product knowledge

* Maintain spreadsheets on various information

* Give dates to adhesives & sealants

* Handle shipping issues regarding all aftermarket OmniSite-PumpAlarm 09/19 – 4/22 Sales/Customer Service, Indpls, IN

* Assistant to Sales Manager

* Activation and deactivation of devices

* Quotes

* Customer training for GuardDog App

* Inventory of customers devices

* Maintain customer files

* Forecasting

Millennium Trailers 04/16 – 08/19 Admin Assistant, Indpls, IN

* Assistant to Sales Manager

* Financing

* Quotes

* Inventory Control of trailers on lot and at four manufacturing plants

* P.O.'s for lot inventory

* Weekly reviews of non-confirmed deals

* Maintain customer files

* Factory lead times

* Daily importing of new leads and distributing to sales MH Equipment 01/15-09/15 Service Coordinator, Indpls, IN

* Responsible for all new truck inventory to be registered on the Hyster Website

* Dispatching techs for service jobs

* Inputting labor for payroll on service techs plus information on jobs per truck

*Acted as Liaison between Rolls Royce & Salesman

* Weekly summary reports on trucks still needing repaired with issues addressed

*Created work orders

* Responsible for the ordering of office supplies

Thor Motor Coach 11/10-07/15 Class A Final Finish /QC Class A Final Finish, Elkhart, IN

* Responsible for inspecting interior/exterior of all units

* Informed respective departments of quality issues

* In charge of verifying and signing off of finished product

* Taking orders from Dealers & issuing RGA's to dealer base as well as retail customers

* Extensive parts research and knowledge of all components required in the manufacturing of a RV Coast Distribution 01/08-11/10 Inside Sales Elkhart, IN

* Maintained customer base of 500 + dealers *

* Responsible for taking orders & order

* Authorized to handle warranty claims

* Informed customers of all new product lines and had direct contact with vendors for special orders

* Created weekly summary report for management that identified any problems or issues with customers in territory

J & L Cargo Express 02/00-01/08 Inside Sales, Bristol, IN

* Responsible for four state territory (IN, TN, VA, WV)

* Prepared all quotes, processed each order to ensure accuracy, and personally quality checked each unit before releasing to dispatch

* Organized and attended all trade shows applicable to open /enclosed cargo trailers, concession units and living quarter trailers

* Quoting

* Yard inventory for Dealers

C.O. Tools 03/93-12/99 Purchasing Manager / Marketing\, Elkhart, IN

* Managed $2.5 million inventory

* Reduced costs 2% per year through sourcing of new raw material supplies

* Devised first cycle count sheets that were implemented by all supervisors

* Member of Project Management Team, working with Engineers to source first run materials and production run costs for feasibility studies

* Responsible for Advertising/Marketing budget as well as proofing all advertising materials Skills & Abilities

Computer Skills: Microsoft Word, Microsoft Excel, AS400, JD Edwards Keypunch: 24,000 per hour

Typing: 50 words per minute

Education

Glen Oaks Community College,Centreville, Ml 08/94-06/96 Sales and Marketing/InformationTechnology/GeneralCurriculm

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