Administrative Officer Customer Service
Resume:
Olusegun Omotayo
Professional Summary
Seasoned Office Administrator adept at managing large volume of paperwork in busy office environment. Builds customer service and organizational strength by supporting all operating units. Excellent customer focus, building customer relationships with key accounts. Skills
Office supply management Schedule and calendar management Supply inventory Database entry
Document scanning Telephone reception
Inventory management Recordkeeping and file management Event and meeting planning Filing and recordkeeping Operations management
Experience
Office Administrator
Capetrust Nigeria lagos, lagos
Organized administrative calendar to optimize and prioritize in-person and online meeting schedule.
Composed and edited correspondence, reports and documents for final approval. Created digital pipelines for customer inquiries, vendor logistics to better organize records of daily functions and activities.
Leveraged computer programs to verify timesheets, clock-ins and clock-outs and process payroll.
Instructed over 40 office workers in results-driven organization methods geared toward streamlining cross-functional processes and increasing productivity. Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services Coordinated successful development and deployment of improved internal control systems.
Negotiated contracts with vendors and clients to establish beneficial industry partnerships.
Recognized and proactively managed challenges relates to safety, employee relations and insurance issues.
Fielded and responded to faxes and emails while upholding confidentiality standards. Administrative Officer
Capital One Investment Company Lagos, Lagos
49 -900 Vaughan Avenue, Selkirk, Manitoba R1A 4N3 Canada 431-***-****
***********@*****.***
Sep 2003
Sep 1994
Coached, trained and developed employees in company policies and compliance requirements.
Developed and monitored budget by applying cost control procedures. Met production goals by managing output and scheduling. Corrected issues and handled emergencies through responsive and decisive leadership. Managed database with details on account activities and employee schedules. Optimized business performance with consistent data tracking and analysis of ongoing operations.
Analyzed workflow, recordkeeping and data processing to find potential improvements. Education
Bachelor of Science : Political Science
University of Ibadan (World Education Services Certified)) Ibadan, Oyo State High School Diploma
Adeola Odutola College Ijebu Ode, OguN State
Languages
English, Fluent
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