Service Representative Customer
Resume:
Marco Antonio Lopez
**** * *** *** *******, Fl **013
****************@*****.**
Objective:
To pursue my career as a professional and apply my knowledge, skills and experience to obtain a position where I can grow within an organization.
Experience:
Florida Health Services 2009-present Doral, Fl
Customer Service Representative
Answer incoming calls from customers
Help customers with any related issues
Provide excellent customer service to patrons
Handle large volume of calls
Five Star Vacation Rentals 2008 - 2009 Doral, Fl
Customer Service Representative
Answer incoming calls from customers
Assist customers with vacation planning
Sell vacation packages
Assist customers with all related issues
Navarro Pharmacy 2006 – 20007 Hialeah, Fl
Shipping & Receiving Clerk
Verify incoming and outgoing shipments
Verify information of shipment against bills of loading, invoices, orders and other records
Identify information on cartons
Maintain inventory of shipments
Education:
University of Habana Bachelors in Mathematics 1986 Cuba
University of Habana Bachelors in Scientific Information 1992 Cuba
Everest Institute Medical Billing and Coding 2010 Florida
Skills/Certifications:
Fluent in Spanish
Microsoft Office, Windows, Word, Excel
OSHS, HIPAA, CPT, HCPCS.
HIV/ AIDS Certifications
Reference available upon request
Contact this candidate