Data Entry Service Representative
Resume:
Julie Wilson Evans
Maryville, Tennessee 37804
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OBJECTIVE: Administrative position, which allows initiative and flexibility to perform a variety of responsibilities with the opportunity for advancement, based on achievements as well as results.
QUALIFICATION SUMMARY:
Complete understanding of company instructions, and work requirements with past experience in decision making, negotiation and customer service, solid skills, and commitment to hard work.
AREAS OF EXPERIENCE:
Production Planning Organization Scheduling Team Building Quality Control
Problem Solving Process Coordination Technical Planning
Communication Knowledge of PC System Conflict Resolution
PROFESSIONAL EXPERIENCE:
Standard Aero Quality Detail Inspector, 3007 Build Cell, 2018-Present
Performs all inspections of parts and hardware in accordance to required manuals.
Send parts for repair to appropriate internal cell or outside vendor.
Performs Operator Acceptance inspections on AE3007 Rolls Royce module.
Completes all assigned tasks within ISO 9001 and 14001 measures of performance.
Ensures compliance with FAA airworthiness directive.
Deem serviceability of parts, tag scrap and ship to Customer.
Standard Aero Sr. Customer Service Admin, CF34 Cell, 2012-2018
Process all incoming Repair orders that come in for repair
Open paperwork in Sal menu to be processed to outside vendor
Send estimate and technical data to the customer for approval
Work with Engineering team and Sales managers internally to assure all customer requirements are met.
Send detailed reports for status weekly for each customer
Create and Send final invoices for work accomplished
Check all Condition Reports and 8130 releases to assure documents are correct.
Maintain good working relationships with customers and co workers
Work as a team player and train all new CSA’s in current department
Leader for Employee Hardship Fund Program
Keep current status of turn times
Standard Aero Quality Detail Inspector, 3007 Build Cell, 2005-2012
Performs all inspections of parts and hardware in accordance to required manuals.
Send parts for repair to appropriate internal cell or outside vendor.
Performs Operator Acceptance inspections on AE3007 Rolls Royce module.
Completes all assigned tasks within ISO 9001 and 14001 measures of performance.
Ensures compliance with FAA airworthiness directive.
Deem serviceability of parts, tag scrap and ship to Customer.
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Julie Wilson Evans
Standard Aero Customer Service Representative, 2003-2004
Processed Customer ‘s orders for repairs
Created Shop Orders
Maintained Customer Accounts
Interacted with sales and marketing department.
Planned, organized, coordinated weekly/monthly schedules.
Maintained Reports.
Communicated daily with customers for status reports.
Quality Detail Inspector. 3007 Compressor Diffuser Cell 2000-2003
Standard Aero Kitter, 1999-2000
Ordered Material for technicians.
Printed Pick Tickets.
Filled pick tickets by pulling all material from stores.
Validated pick tickets by showing a picked status.
Set up gateways for engine parts as well as engine parts racks.
Returned parts to stock/inventory.
Parts transfers from outside vendors for repair/maintenance.
Created engine build books and materials.
Data Entry, organization of kitting area and record keeping, training.
Alliance Engines/ Standard Aero Stores/Material Clerk, 1998-1999
Pulled materials for technicians.
Inventory cycle count weekly.
Inventory reports
Core evaluation process.
Shipping of parts going back to vendor due to chore exchange
Data entry.
Parts returns to stock/inventory.
Research of missing inventory and cost.
Filling pick tickets.
Delivery of parts to department gateways.
Completions of forms and necessary filling.
EDUCATION: William Blount High School
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