Administrative Assistant Switchboard Operator
Resume:
TERESA J. SPRY
**** *** ***** ******, ********,Ga 31602
**********@*****.***
OBJECTIVE: To obtain a challenging position in which I will utilize my 35+ years of clerical and office support experience.
WORK EXPERIENCE
Atlanta Neurology - Administrative Assistant
Obtain and process medical records for new and follow-up appointments for patients
Check-in and Check-out patients and assist with outside referrals and scheduling Patient Communication
Answer and maintain multiple phone lines
Respond to email and voicemail requests
Notify patients of test results
Manage physician referrals and home health resources Extensive insurance experience
Precertification for procedures
Prior authorizations for medications
Experience with Electronic Medical Records System (Greenway) Manage bank deposits
Manage Collections on patients past due accounts
Patient Advocate
Assist in obtaining medication and medical care through our office and thru referrals
Schedule office and outside medical testing and follow-up on results Phone pharmacy with daily medication prescriptions Efficiently handle emergency situations
Plan all pharmaceutical representative office interactions Complete special projects for physicians and practice manager 1998 - Present
Emory Clinic - Secretary
Managed calendar for seven physicians
Medical Secretary for Chief of Consultation
Liaison Service and Director of Transplant Consult Services Maintain referral physician list between Emory Clinic and outside physicians Responsible for inpatient admissions, outpatient appointments and diagnostic testing
1983-1998
OTHER JOB EXPERIENCE
West Paces Ferry Hospital/Med-Psych Unit - Unit Secretary Shallowford Hospital - ER Receptionist and Admission Clerk Troncalli Nissian - Switchboard operator and Receptionist Duluth Methodist Church and Creekside Methodist Church - Child Care Provider EDUCATION
University of South Carolina and Dekalb Junior College Secretarial Science Adult and Pediatric CPR American Red Cross Certification References Available Upon Request
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