Tracy Shumaker
Hartford, CT *****
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Highly accurate data entry clerk with 15 years’ experience verifying complex data with an eye for detail and excels at multi-tasking. Able to handle confidential information and identify areas for system improvement.
Work Experience
Customer Service
McDonald's - Mansfield, CT
August 2022 to Present
I received and handled money as a cashier. Taking customer's orders both through drive-thur and front counter. Training to grill cook and prepare orders. Constant customer interactions whether it was order taking or complaints. Became a crew trainer which I trained new hires the job. In the process of management training to become a shift manager.
Data Con
CEC - Niantic, CT
January 2007 to December 2022
Competed data entry and entered customer account data within specific time frame. Reviewed data for any errors and corrected any inconsistencies. Kept all information confidential. Scanned documents and printed files when needed. Ensured office equipment was properly used and running. Utilized MS Office and data programs. Generated reports and completed inventories. Altering and repairing customers garments and clothing articles, ensuring client satisfaction. Bartender/Waitress
Ten Pin Bowling - Norwich, CT
January 1998 to December 2003
Prepared alcohol and non-alcohol beverages for restaurant patrons. Interacted with customers in friendly manner. Calculated bar tabs and collected and processed payments. Waitress/Cashier/cook
Bee Bee Dairy Restaurant - Norwich, CT
January 1992 to December 1997
Welcomed and seated guests and served customers in accommodating manner. Delivered food and beverages to tables as needed. Familiar with all food, beer, wine, and retail offered. Maintained table cleanliness, bus tables. Processed payments for food and drink orders using the cash register. Education
Associate Degree in General Studies
Middlesex Community College
2019
High school diploma or GED
Skills
• Typing
• Transcription
• Administrative experience
• Data entry
• Bussing
• Communication skills
• Microsoft Office
• Waitress
• Cook
• Microsoft Outlook
• Customer service
• Microsoft Excel
• Computer skills
• Accounts receivable
• Bartending
• Restaurant experience
• English
Certifications and Licenses
Certified Braille Transcriber
Present
Convert books and text books into Braille embossed books for the blind