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Desk Associate Customer Service

Location:
Beacon, NY
Posted:
March 02, 2023

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Resume:

Anthony Clark

Electrician Apprentice - DM Sounds and Electric

Beacon, NY

advn58@r.postjobfree.com

+1-845-***-****

Work Experience

Tire Technician

Mavis Discount Tire - Beacon, NY

November 2020 to Present

• Perform oil changes to an assortment different cars

• Flat fixes, tire rotations, and replacing old tires with new

• Stocking all brand new tires upstairs in the stockroom

• Get rid of the old tires

Electrician Apprentice

DM Sounds and Electric - Hyde Park, NY

May 2019 to Present

• Handle different tools and equipment with precision

• Assist with the troubleshooting and repair of electrical wires and components

• Maintain work logs in accordance to the company

• Crawl into tight spaces, onto ladders, and into attics to complete projects

• Obtain precision measurements such as volt readings

• Assist in budgeting new projects

Delivery Driver and Customer Service

Amazon DSP - New Windsor, NY

December 2020 to July 2021

• Pack all packages into the truck

• Deliver packages to homes, restaurants, and other establishments.

• Customer service is always are priority to the customer so gettin the package there in a timely fashion was a big thing.

• Always keep a smile on and if you need to reschedule the package you give the customer a call or text Direct Care Team Member

Dutchess County ARC Poughkeepsie NY - Poughkeepsie, NY August 2018 to April 2019

• Provide care to individuals who have behavioral, emotional, aggressive behavior.

• Relating positively, effectively and appropriately to patients, residents, families, community members and other staff.

• Complying with all applicable laws and regulations.

• Performing various documentation and communication duties.

• Developing relationships with patients while following their care plan.

• Talking / listening to individuals with dignity and respect.

• Participating in care planning and development meetings.

• Administer medications according to prescribed instructions.

• Accurately updating Individual care plans.

• Following infection control standards, policies and procedures. Front Desk Associate

The Beacon Hotel - Beacon, NY

April 2017 to January 2018

Answer phones to take reservations and/or respond to guest service requests Front Desk Associate .

• Provide excellent customer service to hotel guests

• Deal with cash and credit card payments of bills.

• Manage discrepancies involving check-in/ check-out process

• Trained in housekeeping for preemptive room turnovers

• Respond to complaints and situations that require immediate attention Food Prep/ Dishwasher

The Hop - Beacon, NY

September 2015 to September 2016

• Ensure the cleanliness of the lunchroom and kitchen areas daily

• Prepare and serve food in a clean and safe environment

• Restock and organized inventory.

• Maintain high level of efficiency in a fast paced work environment

• Clean and organize work area before, during, and after shifts. Volunteer Basketball Coach

Beacon Hoops - Beacon, NY

June 2014 to August 2014

• Provide training and direction to youth

• Provide nutritional information to athletes

• Instruct athletes in sport rules, game strategies and principles

• Develop competition schedule

Stock Room Associate

Target - Poughkeepsie, NY

November 2013 to January 2014

• Replenish sales floor according to replenishment flow chart

• Organize backroom for easy replenishment

• Unravel new season merchandise from shipment packaging

• Answer customers' questions about merchandise and advise customers on merchandise selection

• Stock shelves, racks, cases, bins and tables with new and transferred merchandise

• Manage Shipment

• Maintain the appearance of the stockroom & work area Education

Beacon High School - Beacon, NY

Skills

• CUSTOMER SERVICE

• PROBLEM SOLVING

• EXCEL

• POWERPOINT

• MICROSOFT WORD

• WORD

Additional Information

Skills

• Microsoft Word, PowerPoint, and Excel

• Critical Thinking

• Organization

• Complex Problem Solving

• Interpersonal Skills

• Customer Service

• Money Management



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