Desk Associate Customer Service
Resume:
Anthony Clark
Electrician Apprentice - DM Sounds and Electric
Beacon, NY
**********@*****.***
Work Experience
Tire Technician
Mavis Discount Tire - Beacon, NY
November 2020 to Present
• Perform oil changes to an assortment different cars
• Flat fixes, tire rotations, and replacing old tires with new
• Stocking all brand new tires upstairs in the stockroom
• Get rid of the old tires
Electrician Apprentice
DM Sounds and Electric - Hyde Park, NY
May 2019 to Present
• Handle different tools and equipment with precision
• Assist with the troubleshooting and repair of electrical wires and components
• Maintain work logs in accordance to the company
• Crawl into tight spaces, onto ladders, and into attics to complete projects
• Obtain precision measurements such as volt readings
• Assist in budgeting new projects
Delivery Driver and Customer Service
Amazon DSP - New Windsor, NY
December 2020 to July 2021
• Pack all packages into the truck
• Deliver packages to homes, restaurants, and other establishments.
• Customer service is always are priority to the customer so gettin the package there in a timely fashion was a big thing.
• Always keep a smile on and if you need to reschedule the package you give the customer a call or text Direct Care Team Member
Dutchess County ARC Poughkeepsie NY - Poughkeepsie, NY August 2018 to April 2019
• Provide care to individuals who have behavioral, emotional, aggressive behavior.
• Relating positively, effectively and appropriately to patients, residents, families, community members and other staff.
• Complying with all applicable laws and regulations.
• Performing various documentation and communication duties.
• Developing relationships with patients while following their care plan.
• Talking / listening to individuals with dignity and respect.
• Participating in care planning and development meetings.
• Administer medications according to prescribed instructions.
• Accurately updating Individual care plans.
• Following infection control standards, policies and procedures. Front Desk Associate
The Beacon Hotel - Beacon, NY
April 2017 to January 2018
Answer phones to take reservations and/or respond to guest service requests Front Desk Associate .
• Provide excellent customer service to hotel guests
• Deal with cash and credit card payments of bills.
• Manage discrepancies involving check-in/ check-out process
• Trained in housekeeping for preemptive room turnovers
• Respond to complaints and situations that require immediate attention Food Prep/ Dishwasher
The Hop - Beacon, NY
September 2015 to September 2016
• Ensure the cleanliness of the lunchroom and kitchen areas daily
• Prepare and serve food in a clean and safe environment
• Restock and organized inventory.
• Maintain high level of efficiency in a fast paced work environment
• Clean and organize work area before, during, and after shifts. Volunteer Basketball Coach
Beacon Hoops - Beacon, NY
June 2014 to August 2014
• Provide training and direction to youth
• Provide nutritional information to athletes
• Instruct athletes in sport rules, game strategies and principles
• Develop competition schedule
Stock Room Associate
Target - Poughkeepsie, NY
November 2013 to January 2014
• Replenish sales floor according to replenishment flow chart
• Organize backroom for easy replenishment
• Unravel new season merchandise from shipment packaging
• Answer customers' questions about merchandise and advise customers on merchandise selection
• Stock shelves, racks, cases, bins and tables with new and transferred merchandise
• Manage Shipment
• Maintain the appearance of the stockroom & work area Education
Beacon High School - Beacon, NY
Skills
• CUSTOMER SERVICE
• PROBLEM SOLVING
• EXCEL
• POWERPOINT
• MICROSOFT WORD
• WORD
Additional Information
Skills
• Microsoft Word, PowerPoint, and Excel
• Critical Thinking
• Organization
• Complex Problem Solving
• Interpersonal Skills
• Customer Service
• Money Management
Contact this candidate