Fulfillment Center Store Manager

TRINETT L. GLOVER

*** ******* ****** 347-***-**** *************@*****.***

•EXPERIENCE

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Amazon Fulfillment Center

• Keep up astounding internal interchanges with colleagues and another vital workforce while guaranteeing convenient and exact conveyance for retail and corporate records and guaranteeing that quality principles are met. .

• Keep up astounding internal interchanges with colleagues and another vital workforce while guaranteeing convenient and exact conveyance for retail and corporate records and guaranteeing that quality principles are met 2019-2020

Starbucks Coffee Company

• Perform all pre-shift and post-shift duties, side-work, and related paperwork

• Exposure to potential hazards exists with respect to cutting equipment, coffee makers, mixers and other work aids necessary to perform job duties

• Providing assistance by responding to customer questions in an effective and efficient manner

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager

• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift 2

• Perform work that is routine and organized

• Involves working with chemicals, heated equipment, steamer and at other risk conditions

2018-2019

Primark – Brooklyn, NY (Retail Associate)

•Assisted in maintaining a clean, well-stocked store for customers during their shopping experience.

•Engaged customers in a positive manner, and remained approachable to further increase customer comfort.

•Communicated with customers to establish needs and generate sales.

•Unloaded stock from delivery truck, transported it to storeroom, and organized it on the sales floor.

•Independently stocked shelves and recovered misplaced or discarded products.

•Kept track of inventory, and notified relevant staff when products are almost sold out.

•Operated point-of-sale system and dispensed cash for change.

•Counted all incoming and outgoing funds for security and accuracy.

•Heard, followed-up on, and resolved customer complaints within reason.

•Remained aware and vigilant of customer activity to ensure safety and profitability for the store.

•Performed other duties as requested to maintain effective and profitable store operation.

•Stayed organized to complete tasks in a timely manner. 2017-2018

McDonald’s – Brooklyn, NY (Crew/Trainee Manager)

•Took customer orders, input them into the point of sale system, and passed those orders to kitchen staff.

•Operated point-of-sale system and dispensed cash for change.

•Counted all incoming and outgoing funds for security and accuracy.

•Maintained restaurant cleanliness to meet or exceed health and safety standards. 3

•Interacted with various levels of administration.

•Trained to be a manager.

•Engaged customers in a positive manner, and remained approachable to further increase customer comfort.

•Performed other duties as requested to maintain effective and profitable restaurant operation.

•Remained aware and vigilant of customer activity to ensure restaurant safety and profitability.

•Communicated with customers to establish needs and generate sales.

•Heard, followed-up on, and resolved customer complaints within reason. EDUCATION

You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.

MEDGAR EVERS COLLEGE

SOCIAL WORK- DEGREE ATTEMPTED

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