Administrative Assistant Production Specialist

MECHIKO YOUNG

281-***-**** / email: advn4b@r.postjobfree.com

Professional Experience:

My experience in healthcare spans over ten years, and I have worked in various roles, including medical coding, billing, and customer service. I have a proven track record of managing complex medical claims, resolving customer complaints, and ensuring compliance with healthcare regulations. Seeking to leverage my skills in customer service, communication, and organization to support clients in achieving their business goals. Production Specialist,Fiserv Solutions-Houston, TX. 2020-2021

• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintain equipment inventories and evaluating new equipment and techniques.

• Recording inspection results by completing reports, summarizing reworks and wastes and inputting data into quality database.

• Manage full-cycle recruitment process including job postings, resume screening, phone and in-person interviews, reference checks, and job offers. Administrative Assistant, American Healthcare Services – Houston, Texas 2012- 2013

• Responsible for recruiting, orienting, training, and supervising 25 staff, was able to reduce staff turnover from 68% to 14% by improving staff orientation and training, professional development, and mid-level management coaching.

• Utilize my organizational skills for preparation of agendas, screen phone calls, distributing mail, coordinating and scheduling meetings, establishing travel arrangements, scanning, editing, and greeting visitors.

• Prepared monthly, quarterly and annual reports of services rendered to clients to ensure proper documentation by reviewing, correcting, deleting, or reentering data admission,e-certification, and discharges in a timely and accurate manner to Medicare and Insurance companies to resolve rejects and denials related to coding issues. Administrative Assistant, Acute Healthcare Services- Houston, Texas 2011- 2012

• Assist Accountants and other financial professionals with creating and editing financial documents. Produced lengthy reports and correspondence using Microsoft word, processed Excel spreadsheets and created PowerPoint presentations, and maintained calendars.

• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.

• Developing new solutions to meet client needs, creating and implementing strategies for business growth, improving internal process for better productivity Administrative Assistant, Superior Integrated Home Health Care, Ltd. – Houston, Texas 2009-2011

• Oversee marketing and promotions company's services, collaborating with marketing, advertising and public relations teams.

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners.

• Ensuring bills and payroll are paid in a timely and accurate manner and gathering appropriates signatures while adhering to departmental procedures. Education:

Texas School of Business – Graduate 2003

High School Diploma – Graduate 1993