Desk Receptionist Office Assistant
Resume:
SERENA M. FERGUSON
Massapequa Park, NY 11762
************@*****.***
Work Experience:
Optometrist Office Assistant
Shore Vision
Aug 2022 - Feb 2023
Greet patients. Perform administrative, clerical,
and sales duties in an optometrist office/optical retail boutique.
Front Desk Receptionist
Porsche Gold Coast
Jun 2019 - Nov 2020
Greet customers. Answer phones. Clerical duties. Document walk-ins, appointments, and phone calls. Assist sales team and administration.
Sales Advisor
Sun Buick GMC
Jun 2018 - May 2019
Call and answer phone calls from prospective and current customers. Provide product knowledge to customers and guide them through the entire sales process, from showing the vehicles through delivery and handling the necessary paperwork and documentation.
Site Director
YMCA
Sep 2017 - Jun 2018
Director of the morning care program for children at a Long Island elementary school. Supervised counselors, took attendance and kept a daily activity log. Provided child care, interacted with parents and handled any issues that arose. Reported regularly to Head Director of the local YMCA program. Participated in continuous training meetings and travelled to main office to replenish supplies as needed.
Marketing Specialist and Writer
Morgan Stanley
Mar 1995 - Feb 2002
Assist sales and marketing managers at the New York City headquarters of an international investment firm. Write and create internal and external sales and marketing materials for stockbrokers and global clientele.
Receptionist/Admin. Assistant
Albros Electric Corporation Sep 1994 - Mar 1995
Commercial electrical contracting firm in Queens, NY.
Answer phones, type correspondence and RFPs, responsible for accounts payable.
Keyholder/Retail Sales Assoc.
Benetton Italian Sportswear
May 1989 - Aug 1993
High-end, European designer clothing store in Roosevelt Field shopping mall.
Responsible for representing the brand and selling children's and adult clothing and accessories. Including, opening and closing the store, stocking shelves, performing cashier duties, and keeping the sales floor, stockroom, and office neat and organized.
Education:
St. John's University
Bachelor of Science Degree in Marketing
1995
St. John's University
Associate of Science Degree in Business
1993
East Meadow High School/South Side High School
Regents Diploma
1990
References furnished upon request
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