YVONNE COULMAS
720-***-**** Mobile • Northglenn, CO 80234 • ***.****@**********.***
http://www.linkedin.com/in/yvonnecoulmas
SUMMARY
A commitment to quality, process, best practices, and meeting all stakeholders needs while staying on schedule and within budget. Supported by a BSBA degree in Marketing and a career background that includes CSR, QA, developer, and PM in a variety of industries.
A proven energetic detail oriented self-starter with organizational, analytical, and communication skills. Along with a servant leadership / pragmatic work style balanced with an understanding of team work and its value for the success of any project within various industries.
SKILLS and ATTRIBUTES
•Certifications and Certified Courses: AgilePM (Certification), Lean Six Sigma - WB (Certification), CompTIA - Project Manager for IT Professionals, ITIL - Foundation, and CompTIA - Cloud Essentials
•IT Process knowledge: PM (e.g. Agile, Hybrid, Waterfall), Implementation planning including the three constraints of budget, time (e.g. scheduling, tracking and monitoring),and scope management (e.g. change and risk management with mitigation planning), SDLC, ITIL SM framework, ITSM, Lean Six Sigma - WB, and Scrum
•IT Tool knowledge: PM Tracking (e.g. Jira Cloud, MS Project), CMS (e.g. Confluence, Salesforece), Office Mgmt. (e.g. MS Office/365, SQL - Query DB, MS Visio, MS Team, Zoom)
•Soft Skills (Communication): inter-departmental team work including collaboration, negotiation, and conflict resolution
•Industries: Healthcare, Video Security / BI Analytics, Insurance, Accounting, Publishing, and Manufacturing
PROFESSIONAL IT EXPERIENCE
Consultant (Remote) November 2017 - Present
IT Technical Analyst
•Researched and reviewed VA web sites for the GovCIO, DC - Veterans Issues Team (VIT)
•Analyzed and created strategies about business goals, deadlines, schedules, budgets, and needed resources
•Consulted with management on progress and potential problems along with suggested mitigations
DaVita, Inc., Denver, CO (with Remote teams) August 2015 - November 2017
Program Manager / Project Manager
•Coordinated / Researched the clinical legacy application production releases under the guidance of the ITIL framework in ITSM while working with all needed remote stakeholders (PMs, DEV Leads, Release Management, etc.) in regard to application release dependencies for integration and scheduling of deployment to dialysis treatment clinics
•Established a QA team for SSO (Single Sign On) and OIM (Oracle Identity Manager) while maintaining PII security and compliance needs from beginning to end for an ongoing SDLC project
Envysion, Inc., Superior, CO September 2011 - August 2015
Project Manager
•Coordinated / Researched special projects with various internal departments for core applications along with the third party Sony camera engineers from Tokyo. Oversaw projects to ensure they stayed on-course for scheduling/budgeting as well as the end goals of projects
•Acting scrum master when needed during projects
•Assisted with Release Management during deployment and release of projects in the retail industry
MCN Healthcare, Denver, CO November 2009 - August 2011
Scrum Master
•Developed and managed two week sprints while coordinating with all stakeholders for a LMS web application
•Active in the role of subject matter expert while collaborating with other departments
More Work Experience Available Upon Request
MILITARY SERVICE
•Storekeeper (Supply Chain) - Claims Examiner, United States Navy (E-3) - Honorable Discharge
TRAINING/CERTIFICATES
Project Management:
•AgilePM - Foundation (Certification), APMG Intl. - Agile Business Consortium via ILX Group
•Project Manager for IT Professionals, CompTIA
•Scrum Master Accredited (Certification), Intl. Scrum Institute a member of Agile Alliance
Data Science and Associated Courses:
•Business Analyst Learning Path courses, LinkedIn Learning
•Data Science, Udemy.com and edX.org (MOOC)
•CATEA Web Accessibility Course, Georgia Institute of Technology
IT Processes:
•Lean Six Sigma - WB (Certification), CSSC - Acuity Institute
•ITIL - Foundation, Udemy
Cloud:
•CompTIA - Cloud Essentials, SimpliLearn
EDUCATION
BSBA / Marketing Degree w/ Psychology electives; New York Institute of Technology; Old Westbury, NY
Notation: The titles in this resume may not reflect an HR titles on record, but reflects the job responsibilities performed.
Reference: https://hbr.org/2013/04/dont-filter-job-candidates-by https://www.linkedin.com/pulse/does-your-position-description-match-job-title-mascarenhas-cmc