SARAH E. GALLAGHER

PHILADELPHIA, PA *****

856-***-****

advn3j@r.postjobfree.com

SUMMARY: A well-presented, articulate and sociable young person who is suited to being in any front-line role where she has to be an ambassador for a company. High-energy, with a basic knowledge of the Spanish language with over 14 years of experience focusing on promoting service in the hospitality industry. An exceptional scheduler and problem solver with expertise in time management, customer relationship management, negotiation, and sales. A forward-thinking leader seeking leverage background into a travel agent role within the travel/tourism industry.

CORE QUALIFICATIONS:

Up-selling strategies

Networking tactics

Training and development

Geographical knowledge

PROFESSSIONAL VALUE:

Excellent problem-solving skills, as well as initiative, resourcefulness and creativity

Demonstrated ability to use appropriate judgement and problem-solving skills to resolve issues/conflicts with travel arrangements/plans

Excellent customer service skills with ability to maintain a professional demeanor at all times

Strong verbal & written communication, organizational, and interpersonal skills

Good typing skills with a working knowledge of office equipment/PC software

Budget conscious

Intermediately skilled in international travel bookings and process

Outstanding attention to detail

EXPERIENCE:

FEBRUARY 2021 – CURRENT VIP Lead server

OCTOBER 2018 – CURRENT Bartender

South Bowl Philadelphia PA

MAY 2005 –OCTOBER 2019 General Manager/Assistant Buyer/Visual Manager

Dazar Inc. Cape May Court House, NJ

Supervisor of 15+ employees, covering scheduling, hiring/firing, ordering, and payroll.

Went to all relevant trade shows to choose merchandise for 4 separate concept boutiques.

Created all visual displays for 4 separate concept boutiques.

Designed all seasonal and promotional directives to highlight new products.

Analyzed trends and ensured availability of best-selling items.

Held the record for the highest grossing sales team for 4 years.

Introduced new marketing techniques and set up training guidelines for key staff members to implement new procedures.

APRIL 2011 – SEPT 2018 Secretary/Assistant

Law Offices of Scott Becker Pleasantville NJ

AUGUST 2010 – JUNE 2011 Store Manager/Buyer/Visual Merchandiser

KalaColi Honolulu, HI

Supervisor of 4+ employees covering scheduling, hiring firing, ordering and payroll.

Motivated a commission driven sales team and encouraged highly aggressive and suggestive sales techniques.

Increased sales by 27% via community outreach and display renovations.

Designed, organized and delegated all aspects of daily floor sets

Passport and visa procedures

Administrative assistance

Conflict resolution

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