Flight Attendant Member Team

Location:

Posted:

March 02, 2023

MARYANN RUVOLO 631-***-**** ************@*****.***

Coram, NY 11727

PROFESSIONAL SUMMARY

• Strong management, trouble shooting and client service skill in airline and retail industries. ASSOCIATE * ALDI *09/2020 – PRESENT

• *Handle all customers courteously and efficiently.

• Identify customer needs and make appropriate recommendations.

• Check product rotation and remove outdated products.

• Ensure accurate labeling and pricing for all products per department directives.

• Cashier

FLIGHT ATTENDANT * JETBLUE AIRWAYS *05/2011 – 07/2020

• Responsible for adhering to all FAA regulations and safety procedures, including audit logs and proper storage of emergency equipment.

• Ensure passenger safety and client service on all flights.

• Managed and diffused escalated situations with passengers, while maintaining clear communication with crew member team.

• Maintain flight safety, CPR and first aid certifications.

• Obtained and renewed current FAA certification and flight training. FLIGHT ATTENDANT *MESA AIRLINES (UNITED EXPRESS) * 07/2008 – 05/2011

• Obtained and renewed current FAA certification and flight training

• Same responsibilities as JetBlue

ASSISTANT CUSTOMER SUPPORT MANAGER * HART SYSTEMS INC. * 04/2003 – 04/2008

• Responsible for help desk department of inventory software company, assisting clients worldwide in support of maintaining their own inventory.

• Created and edited client specific manuals based on client need and specifications.

• Assisted in answering and resolving all technical issues regarding procedures, software and hardware.

• Responsible for troubleshooting and programming/network issues with clients.

• Traveling to help train new clients and assist in test inventories. ASSISTANT MANAGER * TJ MAXX *10/2000 – 04/2003

• Responsible for hiring, managing, and training staff.

• In charge of maintaining proper inventory levels and daily operations of store and staff. SKILLS

Management Conflict resolutions Equipment oversight Public/client service skills Training and development Adaptable and fast learner