Kristine Bartels

**** ****** *****

Loves Park, IL 61111

815-***-****

SUMMARY OF QUALIFICATIONS

Ability to work in team environment or independently with little or no supervision. Experienced in problem-solving and followup to achieve successful resolution of problems that arise with turnaround time being shortened and customer satisfaction being met. Working knowledge of HIPAA requirements. Experienced in different software applications specific to each company's needs and requirements. Have experience working in EditScript and Inscribe and able to adapt to changing environments quickly. Ability to quickly learning new technology and employer specific requirements. Working knowledge of Microsoft Office Suite software.

EDUCATION

March 2008-September 2009 - M-Tec Inc - medical transcriptionist online course classroom course - graduated in September 2009

2004 - A.A.S. Degree in Business Administration from Rock Valley College, Rockford, IL

Graduate of Harlem High School, N. Alpine Road, Machesney Park, IL 61115

EXPERIENCE

06/2016 - present -AST Services LLC, Davenport, IA (formerly AssistMed – sold to AST Services)

Transcribing and speech recognition editing reports involved with acute care, hospitals and clinic work for transcription work for various ESL doctors as well as English-speaking doctors working remotely from home as an independent contractor.

11/2009 – 06/2016 - AssistMed - medical transcriptionist – company sold, transitioned to AST Services LLC.

Transcribing and editing reports involved with acute care, hospitals and clinic work for transcription work for various ESL doctors as well as English-speaking doctors working remotely from home as an employee.

04/2016 - 09/09/2017 - Nuance Transcription Service, Atlanta, GA - medical transcriptionist

Transcribing and voice recognition editing reports involved with acute care, hospitals and clinic work for transcription work for various ESL doctors as well as English-speaking doctors working remotely from my home as an employee.

Firstsource/Med Plan Partners - 521 Coleman Drv, Rockford, IL

Processed insurance claims for payment for providers. Researched denied claims and submitted requests for additional information to the providers as well as phone contact that is required by the plan in order to adjudicate the claims for payment. Initiated phone calls to providers as followup to previous requests for additional information. Forwarded additional requested information received to the plan in order to get providers paid as quickly as possible. Closed out claims that had been adjusted for payment.

Apria Healthcare, Steele Drive, Machesney Park, IL, 800-***-****

Medicaid Billing/Collections Representative - IV Infusion Department, Accounts Receivable

Performed duties as Medicaid biller through use of electronic billing systems for 13 states to receive payment for services provided through the company's various pharmacies. Contacted Medicaid Departments in various states to process handling of outstanding claims that had been submitted to Medicaid programs in these states. Initiated phone contact for inquiries regarding collection of payment, as well as perform followup on receipt of payments. Responsible for resubmitting claims for further consideration for payment after correcting any information that was submitted inaccurately on initial billing. Initiated adjustment forms when necessary to correct patient information and billing. Recorded trends that may emerge in regards to the Medicaid process of claim adjudication according to each individual state's requirements. Investigated overpayments and missing payments that had not been posted to the system.

Cooling Landscape Contractors, LLC - 4400 Wheeler Road, Cherry Valley, IL

Purchasing Agent and Administrative Assistant

Executed subcontract agreements. Responsible for accounts receivable. Purchasing of products from outside vendors for use in daily project work and general inventory for business customers and consumer sales. Contract administration and generating bidding quotes for various projects throughout the Rockford and Chicago areas. Administrative assistant to project managers and estimators. Responsible for meeting insurance requirements of projects and generating AIA documentation as well as contractor's affidavits and lien waivers.

William Kost & Co. - 75 Kippie Drive, Gilbert, IL

Administrative Assistant

Reviewed accounts payable and advised on discrepancies in billings. Received incoming calls regarding payment of outstanding accounts and established payments when due.

Rockford Blacktop Construction Co., 5290 Nimtz Road, Loves Park, IL

Administrative Assistant and Accounts Receivable

Entered pay estimates for projects into system for future payments to subcontractors. Set up contracts with subcontractors for work on projects. Initiated release of payment when work completed. Billed customers through accounts receivable for work completed on each project. Responsible for weekly certified payrolls and monthly EEO reports.

Warner-Lambert, 5500 Forest Hills Road, Rockford, IL

Machine Operator/Material Handler

Operated machinery in the production of the company's products on a daily basis as well as performed material handling tasks.

ACTIVITIES & ACCOMPLISHMENTS

Graduated Phi Theta Kappa - Rock Valley College

Received training in CPR, medical emergency training.

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