Office Assistant Manager

Vicky M Putnam

*** ******* ***

Logan. Ohio *****

OH 43138

740-***-****

Objective

To obtain a position that will utilize my communication and people skills.

Education

Graduate of Findlay Senior High School, Findlay, OH

Completed Office Clerical certification course at Cape Fear Technical College, Wilmington, NC

Attended Bowling Green State University, Bowling Green, OH

Employment

Nina’s Healthcare Services, LLC

Office Manager: 2/2022 to present

Office assistant: 7/2020

Duties: Sending billing to corporate office weekly .

Sending Payroll every two weeks to corporate.

These are both sent by email

Notifying case managers if there is no coverage

for their client for the day. Answering phones.

receiving fax for a possible client for nursing and/or aide services,

if we have coverage. Doing and intake if we can cover or contact

sender if no coverage available.

Office has aides,LPN’s and RN’s that work for us.

As the Office assistant I did what ever duties in the office that the

Office Manager didn’t have time to do as she cover for aides who

called off, to avoid a client not having services needed.

When I was ask to be office manager the corporate office knew

that I am unable to cover in the field for the aides do to my disabilities.

Walmart

Cashier 7/20/17 to 7/2020

scanning products so customers could pay for items bought.

answering question to direct customers to other items they were

looking to buy. I left as I had Endometrial cancer and I am not able

stand for long periods of time.

Alliance Data Systems (October 2009-October 2016)

•Customer Care specialists.

•Duties: Assisting customers with their Bank card, New accounts.

•Customer assistance with their Homelines accounts

Discover Financial Services Inc.(August 2000 to October 2006)

•Making and receiving calls to and from customers to collect payments owed.

•Explained other payment plans and programs available to fit the customers needs.

•Updating data on each customers account.

•Routing calls to other departments as needed based on the customers request.

Transferable Skills

•Excellent with Customer Communications both internal and external

•Great problem solving skills both internal and external

•Excellent follow up skills

•Able to work independently with minimal supervision

•Strive for excellent teamwork with my co-workers

•Understands clients policies to service customer needs

•Willingness to share knowledge with co-workers

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• Note- I am a notary.

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