CHRISTINA T. LUPEMBE
Business Operation Analyst
Email: *********.*******@*****.***
PROFESSIONAL SUMMARY
Analytical. Energetic and detailed -oriented with over 8 years of experience specializing in accounting, operations, and Integrations for diverse organizations. Advanced knowledge of accounting functions which include tracking, reporting and analyze. Effective in time management, complex in problem solving and proficient with Microsoft word, excel, access, PowerPoint, and V-Lookup
WORK EXPERIENCE:
BUSINESS OPERATION ANALYST
JP MORGAN CHASE & SERVICES, ELGIN, IL FEB 2017 – PRESENT
Monthly reconciliation and remediation of client account & identify outstanding balance.
Research and resolve reconciliation discrepancies with client's accounts.
Troubleshoot client billing system issues & complex streamlined process to enable times resolution of outstanding balance amount.
Create report, dashboard, and visualization to understand business performance.
Report on common sources of technical issues and make recommendations to product team.
Prepare informative & concise client documentation to accurately present analytical findings to clients.
Interact with various areas within the bank in order to analyze & determine the correct resolution for a client's issues.
Responsible for specialized end to end reconciliation and resolution for large corporate client.
Prioritize tasks and assignments to meet deadlines and escalate concerns to direct manage.
Responsible for preparing management report and motoring special accounts.
FINANCIAL ANALYST
TRUVEN HEALTH ANALYTICS AN IBM COMPANY, CHICAGO, IL OCT 2016 - FEB 2017
Produce monthly report which include Variances on account.
Responsible for setting up new project accounts in accounting system.
Review, approve and set up price for orders and making sure all order are in compliance with the terms of contracts, and company policies.
Communicate other department business issues to management.
Prepare, review, and reconcile company account reconciliations.
Assistant with processing vendors invoices and authorize transfers of expenses.
Identify issues, trends, patterns, propose solutions, and take responsibility for implementing changes.
Prepare adjusting journal entry to correct the appropriate G/L accounts.
Investigate project variances and close account upon completion.
complete project closeout process for all completed projects.
STAFF ACCOUNTANT
OMBUDSMAN EDUCATIONAL SERVICES, LIBERTYVILLE, IL FEB 2015 – SEPT 2016
Prepare and manager bank ACH transactions and reconcile general ledger.
Manager employee credit card application and charges
Review A/P Aging, schedule and prepare check run.
Investigate account transaction to prevent fraud & theft.
Assist with the preparation of annual budget, as well as periodic operation forecasts.
Prepare monthly account reconciliation.
Assist with A/P Month end close.
Process accounts payable paperwork at completion of check run.
Prepare payment by accruing employee expense report and reconcile accounts.
SR STAFF BILLING ADMINISTRATOR
WMS GAMING INC APRIL 2013 – FEB 2015
Generates invoices to customers and prepare journal entries.
Monitor customer master account and identify issues.
Make billing corrections and process dispute.
Scan and support documentation t secured shared drive.
Assisted in the month end close process of shipping, billing, and running statement.
Monitor all invoices and accounting issues, resolve any escalate issues.
Prepare reports for reconciliation and ledger account and submit it to account manager.
Maintain & update all journal entries and perform month end closing.
PROJECT ACCOUNTANT
AECOM, VERNON HIILS, IL JUNE 2010 – APRIL 2013
Identify, research, and resolve issues.
Analyze project contracts for appropriate project accounting budget and forecasts.
Reconcile and analyze project cost report and ensure accurate and timely reporting.
Review vendor and subcontract invoice process
Manage weekly and monthly invoice process for projects.
Prepare report for account with outstanding balance for over 60 days and escalate.
Review and approve purchase orders for project & Contact customer concerning past due invoices.
Help project manager with setting up new account and timesheet.
EDUCATION:
ROOSEVELT UNIVERSITY MAY 2015
Bachelor’s degree ACCOUNTING & FINANCE
KENNEDY-KING COLLEGE MAY 2002
ASSOCIATE DEGREE ACCOUNTING
SKILLS:
COMPUTER SKILLS:
Access, Excel, PowerPoint, Word, V-Lookup
OPERATION SYSTEM:
TSYS, JD Edwards, Oracle, Great Plains & SAP
Acquisition & Integration
Bank reconciliation
Remediation & Implementation
AP/GL/ Reconciliation