Service Representative Customer

LaDonna Tennard Created on Snagajob.com

*************@*****.*** 817-***-**** Fort Worth, TX 76112

EXPERIENCE Small Business Administration,

Loan Officer Oct 2020 - Jun 2022

• Verify accuracy of financial information.

• Gather financial records.

Loan Officer for COVID 19-Relief and Disaster. Request of documents needed for loan approvals, application,credit analysis Evergreen Life Services,

School Counselor Oct 2016 - Oct 2020

Vocational Rehabilitation Counselor-Assist clients with enhancing skills in areas such as job searching,interviewing and business and personal etiquette. Helped individuals address disabilities and put together career plans. Performed assessments to determine individual limitations and strengths. Document ed and filed patient health reports and charts

Merck Medco,

Customer Service Representative Jan 1995 - Apr 2015 Pharmaceutical Healthcare Representative-Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding prescriptions benefits plans. Mail and Retail prescriptions, order status,billing,managed care,prior authorizations,ppo, pharmacist transfers,drug coverage, copays