Service Representative Customer
Resume:
Brandi Miller
East Bernstadt, KY *****
***********@*****.***
Professional Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Skills
Courteous with Strong Service Mindset
POS Systems and Ordering Platforms
Building Customer Trust and Loyalty
Calm and Professional Under Pressure
Understanding Customer Needs
Efficient and Detail-Oriented
Responding to Difficult Customers
Call Documentation
Answering Customer Questions
Work History
December 2019 - Current
C & W Contracting Services - East Bernstadt, KY
Customer Service Representative
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Education
May 2004
South Laurel High School London, KY
Diploma High School
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