PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

CHYLA LYNN

FLOODMAN

C

F

**** ********* ******, **********, ** 95815, 530-***-****, advmuc@r.postjobfree.com Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. A dependable employee seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail- oriented. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Google Docs, Microsoft Office;

including Excel, Word,

PowerPoint, Sway and Outlook.

• Extensive knowledge of Adobe

Premiere Pro, Canva, Photoshop,

Indesign, Lightroom, Picmonkey,

and Imovie.

• Managed and maintained a wide

variety of office equipment.

•

• Strong math and problem solving. Strong project management skills; including prioritizing,

delegating and time

management.

• • Strong organizational skills.

• Strong customer service skills. Self-starter, independent and “out of the box” thinker.

• • Highly detailed oriented.

• High level of integrity. • Excellent communicator. Quick study of processes and software.

•

• Strong leadership qualities.

Leasing Consultant October 2022 - Current

FPI Management Sacramento, CA

• Stayed on top of issues arising before, during and after move-in dates.

• Connected with prospective leads via telephone, email and in-person.

• Overcame objections and accurately processed required paperwork.

• Collected, modeled and reported on occupancy data to enable owners to track leasing trends.

• Converted inquiries into site tours using highly persuasive communication style and expert knowledge.

• Kept units move-in ready with consistent maintenance and cleaning strategies. Sold leases for properties with high success rate, continuously generating leads with multi-pronged strategies.

•

Realtor April 2019 - Current

Exp Reality Sacramento, CA

• Negotiated contracts, obtained favorable terms for clients, and smoothened property transactions.

• Coordinated sales processes to complete property transactions. Researched and advised clients on low-investment options with high sales potential to move properties quickly.

•

• Showed properties to clients upon request to accommodate customers' schedules and close deals.

• Leveraged existing client relationships to sell valuable properties.

• Utilized strong negotiation skills and expert real-estate knowledge to obtain favorable sales prices. Assisted with closing process by coordinating with inspectors, lenders, and escrow companies to obtain documents and clear issues.

•

• Prepared representation contracts, purchase agreements, and closing statements.

• Used face-to-face, traditional marketing, and online strategies to connect buyers and sellers. Marketing Manager October 2019 - April 2021

Perfect Union Sacramento, CA

Created innovative and successful marketing solutions in close collaboration with colleagues and senior executives.

•

• Grew results month-over-month, refining approaches based on tracking data and consumer insights. Generated and leveraged real-time, dynamic insights into new user acquisition, engagement, and ROI metrics.

•

• Measured impact of marketing programs in achieving stated objectives.

• Shifted attention and refocused on new goals as result of changes in priorities or competing work demands. Contributed to strategic content development for external website, employee intranet, social media, public relations, and other communication channels.

•

• Presented at staff meetings and manager meetings on marketing progress and updates.

• Developed budgets, schedules, and deliverable timetables for numerous projects per year.

• Optimized marketing campaigns with continuous development of fresh ideas and new methods.

• Launched numerous products successfully in multiple markets.

• Expanded social media reach using influencer partnerships on Instagram, Facebook, and Twitter.

• Enhanced designs, color choices, and slogans for packaging and product materials. Marketing Coordinator April 2018 - September 2018

Better Homes & Gardens Fair Oaks, CA

• Effectively handled a marketing campaign

• Successfully marketed agents listings

• Provided excellent client service to agents

• Successfully managed marketing for listings, (Adobe Premiere Pro, Canva, Photoshop, Indesign,

• Lightroom, Picmonkey, Imovie)

• Effectively managed and balanced daily tasks

• Effectively managed social media (Youtube, Instagram, Facebook). Realtor April 2018 - September 2018

Better Homes & Gardens Fair Oaks, CA

• Effectively handled a marketing campaign

• Successfully managed clients listings

• Provided excellent client service to home buyers

• Successfully managed marketing for listings, (Adobe Premiere Pro, Canva, Photoshop, Indesign,

• Lightroom, Picmonkey, Imovie)

• Effectively managed and balanced daily tasks

• Effectively managed social media (Youtube, Instagram, Facebook). Executive Receptionist April 2018 - September 2018 Lockwood & Associates, CPA Roseville, CA

• Effectively handled a high volume of calls each day

• Successfully managed and organized a calendar with scheduling software Provided excellent client service whether it was time-sensitive issues or general complaints; client satisfaction was always a priority

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• Effectively managed and balanced daily cash receipts

• Effectively managed the day to day office duties. Server December 2017 - April 2018

Sushi Omakase Roseville, CA

• Effectively handled a high volume of tables each day

• Successfully managed customer reservations with scheduling software Provided excellent client service whether it was time-sensitive issues or general complaints; client satisfaction was always a priority

•

• Successfully managed multiple tables and projects around the restaurant on a daily basis

• Effectively managed and balanced daily cash receipts

• Effectively managed the day to day restaurant duties. Dine N Dash Colfax, CA August 2016 - December 2017 EDUCATION

REFERENCES

• Effectively handled a high volume of tables each day

• Successfully managed customer reservations with scheduling software Provided excellent client service whether it was time sensitive issues or general complaints; client satisfaction was always a priority

•

• Successfully managed multiple tables and projects around the restaurant on a daily basis

• Effectively managed and balanced daily cash receipts

• Effectively managed the day to day restaurant duties. Customer Service Representative April 2015 - August 2016 Auburn Recreation Park District Auburn, CA

• Effectively answered a high volume of calls each day

• Successfully managed customer reservations and class scheduling software Provided excellent client service whether it was time sensitive issues or general information; client satisfaction was always a priority

•

• Successfully managed multiple clients and projects on a daily basis

• Effectively managed and balanced daily cash receipts

• Effectively managed the day to day office duties. Receptionist January 2015 - April 2015

Tony Graupensperger CPA Auburn, CA

• Maintained appointment scheduling on Outlook

• Effectively managed over 1500 customer tax files tracking from start to finish of tax return

• Effectively answered a high volume of calls each day; directing, assisting, scheduling, etc

• Each call

• Transferred 1500 clients' tax documents from disk to network hard drive

• Provided excellent customer service to clients

• Chyla Lynn Floodman 530-***-**** page 2

High School Degree February 2015

Maidu High School, Auburn, CA

REFERENCES Recommendation are available upon request.

Contact this candidate