Job Coach Customer Service
Resume:
Jenise Tealer
Jenks Oklahoma.
************@*****.***
Haffener Construction
Jenks, Oklahoma
Administrative and Cleaning
Responsibilities:
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Also keeping the work place clean, neat and organized.
Secrets Gentlemen’s Club
2015- currently
Sand Springs, OK
Waitress/bartender
Responsibilities:
Preparing alcoholic or non-alcoholic beverages for bar. Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers needs and preferences and making recommendations. Comply with all food and beverage regulations. Restock and replenish bar inventory and supplies. Staying focused and on task and always providing the guest with a excellent experience.
Major Group
2015-2017
Tulsa, OK
Job Title: Job Coach
Responsibilities: Develop effective job coaching and employment plans
Communicate with clients to understand their goals and ambitions
Assist clients to discover and overcome their personal barriers and set goals
Assess the strengths of individuals and teach them to use them effectively
Guide clients in learning to complete job tasks
Help in the development of motivation and skills
Provide coaching in effective job search techniques
Assist people with disabilities in developing social and life skills
Advise on workplace accommodations for people with disabilities
Monitor and evaluate progress of clients
Keep records and documentation and prepare appropriate reports . I found that supervising mentally disabled adults at their work place really taught me so much. I learned how to care for peoples with mental disabilities in so many different ways. I Learned different restraining skills and therapeutic exercises for a angry, upset, confused or even raging adult. I always made good, trustworthy and healthy connections with my clients. I was always dependable and energetic and excited for any new challenge .
Ross Dress for Less
2013-2015
Tulsa, OK
Job Title : cashier
fitting room supervisor
Responsibilities:
working with customers to provide them with a great time. supervising the fitting room and placing merchandise in the correct place in the store. Having excellent customer service learned to work quickly and efficiently to meet different quotas. I learned how to deal with different customers and how to work in a fast-pace retail environment.
H-E-B
2011-2012
Belton, TX
Responsibilities
checking customers out at the cashier stations, showing great customer service. I learned a lot about how to deal with customers in a fast pace and sometimes I learned how to package orders correctly, making sure that no goods were damaged. I used organizational skills, multitasking and other valuable skills that made the work process quick and efficient. Enjoyed working with team members to get tasks done.
Skills:
Certified job coach
Patient Care Assistant
Customer service skills
Certified Substitute Teacher
Liquor license
Food Handlers license
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