Manager Branch Sales Development

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

WOLDEAB ARAADOM

TSEGAZEAB

W

Addis Ababa postal code 58373, Addis Ababa, Ethiopia, +251*********, +251*********, *******@*****.*** Performance-oriented branch bussines brings expertise in branch operations and best practices. Coordinates daily activities to maximize profits, efficiency, and customer retention. Seeks out opportunities to improve processes and employee workflows for better business results. Reading books,watching

motivational speak

Member of environmental

protection club

Microsoft office tools

Digital marketing skill Strong communication skills Leadership Staffing optimization Sales development Risk mitigation Employee development Information management Business activity tracking Business planning Staff training Cash flow management Community networking Risk management Coordination

Manager branch business and manager branch control September 2009 - Current Commercial bank of Ethiopia Addis Ababa, Ethiopia Developed employee skillsets and implemented targeted coaching plans to achieve personal and branch goals.

Achieved targets consistently using successful branch partnerships and marketing initiatives. Leveraged workforce planning tools, setting clear expectations, and fostering strong sense of collaboration. Set up tracking and accountability systems for employees to reduce errors. Administered branch sales, service, and operational activities in line with company vision and goals. Verified branch operations daily with checks on processes, staff activities, and KPIs. Improved business operations, allocating resources to maximize utilization. Safeguarded account holders and assets using data management and data security planning. Identified opportunities to deepen relationships, increase client acquisition, and improve service levels. Controlled business risk, proactively assessing conditions and implementing mitigation strategies. Created success-oriented team environment focused on professional development and empowering leadership.

Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies, and new initiatives.

Met budget targets through successful approaches to monitoring expenses and controlling costs. Controlled risk with effective approval and rejection processes. Secured assets, records and securities using clear custody and control procedures. Oversaw internal controls, setting up systems and enforcing policies to keep operations fully compliant with applicable regulations.

T

EDUCATION

Raised capital for [Type] operations by communicating with investors and stockholders. Recruited, and trained [Type] personnel and managed performance evaluations. Enhanced team performance by recruiting, hiring and training qualified staff members. Maintained customer satisfaction using relationship-driven approaches and strong conflict mediation skills. Managed company risk by assessing applications to accurately determine customers' creditworthiness. Bachelor of Art's degree in Business Administration March 2012 Adama science and technology university, Oromiya Adama, Ethiopia

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