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Customer Service Representative

Location:
Rock Hill, SC
Posted:
February 28, 2023

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Resume:

Jasmyne N.Sanders

*** ******** ******* ***** **** Hill, South Carolina

803-***-****

advmsl@r.postjobfree.com

Objective: To implement and utilize the skills that I have ascertained to continue to grow and develop in a performance-driven industry; I have excellent customer service skills. I am an innovative, quick learner; While imploring business acumen..working diligently daily, to ensure that patients/clients receive the highest level of customer service to promote extreme productivity is paramount. Cohesively adjoin and align with management and staff to ensure that all daily protocols are completed with a stellar performance. Employment History:

Grifols Medical Facility

June 6th 2022- Current

As a medical lab technician, my daily duties require flexibility and agility in a fast paced environment.. Ensure quality control of collecting and labeling and analyzing blood samples; Submitting and maintaining accurate record keeping daily, for business acumen and development. Maintain, calibrate, and test laboratory equipment to adhere to OSHA regulatory guidelines. Greet patients and clients, and provide them with documents to review for signage, to ensure they have knowledge of HIPAA and provider consent agreements. Proficient with medical software and company devices to ensure the highest level of customer service. Wal Mart Super Center

January 1 2022-June 4th 2022

Greeting Customers to provide and establish warmth and connection. Answering all customer inquiries in a timely manner to ensure stellar customer service and quality assurance; Providing product insight to all customers, regarding service orders and sales; Register Sales/ Collecting Payments by scanning items, itemizing, and totaling purchases; Maintaining checkout procedures and operations to ensure all company guidelines meet adherence and guidelines; Contribute to team efforts and workmanship to develop growth and productivity, for cohesiveness within management and company.

Belks Customer Service Sales Agent

April 28th 2021- June 4th 2022

As a Customer Service Sales Agent, my primary duties include assisting, all customers with purchase inquiries for in-store sales. Work daily with production team to keep shelves stocked for optimum usage. Operated and balanced cash register.. Monitor and process online purchases through the company website, for tracking and stimulated sales growth. Worked and collaborated with Senior Management and Regional Directors to provide overview of fiscal development.

Kohl's Department Store

November 9th 2020-January 8th 2021

As a customer service Advocate, my primary duty was to provide stellar customer service to all customers; My daily duties included implementing active listening skills,empathy, and problem solving skills to assist customers with questions with locating products,clothing, and other inquiries in the department store. I Worked with Amazon Customer Service Team, as a direct partnership with Kohl's Dept store for online retail services.. Assisting with the production team daily, productivity reached optimum goals creating increased fiscal revenue cycles of growth and sales. Operated and Balanced cash register and scanners.. I worked cohesively to generate partnerships with Kohl's Dept store and customer /client relations for online retail services.

Cracker Barrel Hostess

August 17 2020-November 3rd 2020

As a hostess, My primary duties were to greet and engage with customers, to ensure that their restaurant experience is extremely pleasant and delightful. My assigned daily duties include, but are not limited to working closely, with restaurant staff, to coordinate and ensure that all patrons are seated in a timely manner; Work diligently daily, to answer all questions, and resolve any problems with all customers.

Carowinds Retail Associate

August 25, 2019 - March 1, 2020

As a Carowinds Associate, my primary duties included greeting and servicing all park patrons to ensure the safety, and security of all those visiting the amusement park Other duties included ensuring the safety of all children upon entering and exiting amusement park walkways and rides. Wendy's Crew Member November 2019 - December 2019 My immediate duties included greeting all customers that entered the facility. I performed cashier duties; I greeted and assisted customers to ensure that all orders are taken accurately and concisely; ensuring that customers are satisfied with the highest level of customer service rendered. Professional Skills: Stellar Customer Service Representative Languages: Fluent English/ Proficient Spanish



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