Laqresha Baker

[Warner Robins, GA [908-***-****] advmqr@r.postjobfree.com]

Self-motivated and organized Administrative Assistant with over ten years of experience effectively improving productivity through comprehensive office support. A team player with substantial success establishing rapport with visitors and colleagues, maintaining cost-efficiency, and meeting strict deadlines. Currently, seeking a role that offers opportunities for growth and capitalizes on interpersonal skills.

Professional Experience

Caregiver July 2020 - Present

● Left former employment to care for a sick relative during COVID-19 pandemic

● Recently relocated to Georgia

Paterson Parking Authority Paterson, NJ

Payroll Manager February 2019 - July 2020

● Processed weekly payroll using [ADP] and attention to detail to ensure accurate compensation and compliance with state/federal tax regulations, improving accuracy by100%

● Audited performance reports, hours tracking, and relevant information to ensure accurate payroll and expense accounting utilizing critical thinking, preventing $50,000 in lost labor hours

● Administered wage garnishments and child support payments in accordance with company guidelines and state/federal laws, decreasing liability by 100%

● Responded to inquiries and concerns regarding payroll in a timely manner via telephone and email communications, reducing complaints by100%

Paterson Parking Authority Paterson, NJ

Office Clerk June 2010 - February 2019

● Answered one hundred calls daily in a polite manner and transfer to the appropriate department as necessary, increasing productivity by #%

● Managed calendar for the Director, including scheduling meetings, planning company events, and coordinating travel, utilizing organizational and strategic planning skills, reducing cancellations by100%

● Performed clerical tasks such as photocopying, reordering supplies, and drafting correspondence, employing multitasking skills and time management, saving the company $80,000 annually

● Prepared monthly permits, billing statements, and presentations utilizing [Dave Access] and data entry skills, generating $100,000 in revenue annually

● Received a promotion in 2019 to Payroll Manager after providing exceptional administrative support and maintaining high levels of billing accuracy over the course of position tenure

Additional Experience

Star Stainless Screw Company General Office Assistant

● Managed incoming and outgoing mail for international and national accounts via FedEx and UPS, reducing delay by #1 week

Core Competencies

Written/Verbal Communication, Time Management, Microsoft Office Suite, Relationship Management, Telephone Etiquette, Office Administration, Detail-Oriented, Analytical Thinking, Problem-Solving, Leadership

Education/Certifications

#48 Credits[Concentration; ex Business Administration], Phoenix University,

Certification, Certifying Company/Organization (ADP), Year obtained 2019

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