NANCY SHIRLEY

*** ****** ***** •Winter Garden, Florida 34787

407-***-****•advmql@r.postjobfree.com

Objective: A position where my experience and dedication will help in the company’s goal and there are opportunities for advancement.

Education: Associates Science Degree in Accounting Technology

Valencia College

Orlando, Florida 32811

December 2016

Technical Certificates earned in Operations Support & Services

Valencia College

Orlando, Florida 32811

January 2016

Technical Certificates earned in Accounting Operations, Accounting

Applications & Accounting Specialist

Valencia College

Orlando, Florida 32811

August 2015

Work Experience:

Joissu Inc, Orlando, FL. Accounting Clerk II (Experienced) w/Customer Service

Representative II

September 2019 – Present

• Collection calls.

• Review/process/void credit cards as needed.

• Review/refund/post Pay Pal transactions as needed.

• Apply credits/overpayments as needed.

• Sort and distribute mail.

• Issue checks as needed using Sage 50 program.

• Order supplies – compare prices, prepare purchase orders.

• Take lead on all annual/year end purchasing.

• Answer phones and redirect callers as needed.

• Download Web orders, verifying addresses and payments.

• Contact customers regarding back orders, replacement or payment issue.

• Receive and process incoming orders for merchandise.

• Assist customers with product questions.

• Sell products in the Showroom to potential customers.

• Process returns.

• Other tasks as assigned.

Joissu Products, Inc. Orlando, FL. Accounting Clerk II (Experienced) w/Customer Service

Representative II

August 1998 – August 2019

• Collection calls.

• Review/process/void credit cards as needed.

• Review/refund/post Pay Pal transactions as needed.

• Apply credits/overpayments as needed.

• Sort and distribute mail.

• Issue checks as needed using Sage 50 program.

• Order supplies – compare prices, prepare purchase orders.

• Take lead on all annual/year end purchasing.

• Answer phones and redirect callers as needed.

• Download Web orders, verifying addresses and payments.

• Contact customers regarding back orders, replacement or payment issue.

• Receive and process incoming orders for merchandise.

• Assist customers with product questions.

• Calculate employee timecards.

• Sell products in the Showroom to potential customers.

• Process returns.

• Other tasks as assigned.

Volunteer:

• West Orange Girl’s Club Volunteer

Spring 2002 - Summer 2008

• Winter Garden Little League Volunteer

Fall 2000 – Fall 2002

Skills:

• Microsoft Word, Excel 2013, PowerPoint, 10 Key, Copier, Fax and Sage 50.

Contact this candidate