Data Entry Medical Receptionist
Resume:
Amber K Smith
Amber Smith
Brandon, MS 39042
*********@*****.***
Summary Skilled multitasker with a great work ethic and a positive attitude, problem-solving and organizational skills. Willing to take on any task to help and be an asset. I am a reliable dedicated employee.
Experience Stay at home mother of son with special needs Feb 2020-Present
● Took him back and forth to therapy, the
pediatrician, or evaluations
● Attended ABA therapy daily
● Went to parent training once a week to help
improve home life
● Applied behavioral therapy at home utilizing
parent training
● Grocery Shopping
● Maintained the home; cleaning, laundry
● Took care of his daily needs
MS Sports Medicine/ Medical Receptionist/Checkout Mgr Aug 2015-March 2020
● Scheduling patients
● Managed accounts payable and receivable
● Managed and balanced the deposit
● Managed medical record and disability paperwork, while filing it for patients
● Provide billing summaries for patients
● Check charges and codes to make sure there were
no duplicate charges
● Triage patients to ensure they were seen in a
timely manner
● Answered phones
● Canceled and rescheduled procedures
● Ordered all pharmacy supplies and kept check on
inventory levels.
● Developed policies and procedures for effective
pharmacy management.
● Communicated with patients, ensuring that
medical information was kept private.
● Scheduled surgeries, managed pre-certifications
and verified insurance coverage
The Heart Clinic/ Clinic Assistant
Jan 2014-Nov 2014
● Helped file and worked the office PRN
● Scheduling
● Created new patent charts
● took and documented messages
● triage
● checked patients vitals
● performed EKGs
● Assisted in nuclear heart scans, (stress tests)
● Restocked supplies in the front office and in
patient exam rooms to stay in line with expected
patient levels.
● Directed patients to exam rooms, fielded
questions and prepared for physician
examinations.
● Taught patients about medications, procedures
and care plan instructions.
● Sanitized, restocked and organized exam rooms
and medical equipment.
SMC Call CenterAug 2013- Oct 2014
● Outbound calls daily to nationwide businesses
● The goal was to book a demo with whoever was in
charge of the business in hopes they would use
Verizon's new business phone
● Sales
● Telecommunications
● Written and verbal documentation
● Scripted calling
Education Hinds Community College
Graduated May 2011
Physical therapist assistant program
Pearl high School
Graduated 2006
High School Diploma
Skills ● Microsoft Word, PowerPoint, Excel
● Data Entry
● Communication and organized skills
● Customer Service
● Telecommunications
● Office Administration
● Customer and client relations
● Documentation and reporting
● Business Administration
● Admin Support
● Office Management
● Verbal and written communication
● Scheduling
● Time management
● outbound and inbound calls
● Results Driven
● Professional communication
● sales expertise
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