Amber K Smith

Amber Smith

*** **** ******** *****

Brandon, MS 39042

601-***-****

advmpq@r.postjobfree.com

Summary Skilled multitasker with a great work ethic and a positive attitude, problem-solving and organizational skills. Willing to take on any task to help and be an asset. I am a reliable dedicated employee.

Experience Stay at home mother of son with special needs Feb 2020-Present

● Took him back and forth to therapy, the

pediatrician, or evaluations

● Attended ABA therapy daily

● Went to parent training once a week to help

improve home life

● Applied behavioral therapy at home utilizing

parent training

● Grocery Shopping

● Maintained the home; cleaning, laundry

● Took care of his daily needs

MS Sports Medicine/ Medical Receptionist/Checkout Mgr Aug 2015-March 2020

● Scheduling patients

● Managed accounts payable and receivable

● Managed and balanced the deposit

● Managed medical record and disability paperwork, while filing it for patients

● Provide billing summaries for patients

● Check charges and codes to make sure there were

no duplicate charges

● Triage patients to ensure they were seen in a

timely manner

● Answered phones

● Canceled and rescheduled procedures

● Ordered all pharmacy supplies and kept check on

inventory levels.

● Developed policies and procedures for effective

pharmacy management.

● Communicated with patients, ensuring that

medical information was kept private.

● Scheduled surgeries, managed pre-certifications

and verified insurance coverage

The Heart Clinic/ Clinic Assistant

Jan 2014-Nov 2014

● Helped file and worked the office PRN

● Scheduling

● Created new patent charts

● took and documented messages

● triage

● checked patients vitals

● performed EKGs

● Assisted in nuclear heart scans, (stress tests)

● Restocked supplies in the front office and in

patient exam rooms to stay in line with expected

patient levels.

● Directed patients to exam rooms, fielded

questions and prepared for physician

examinations.

● Taught patients about medications, procedures

and care plan instructions.

● Sanitized, restocked and organized exam rooms

and medical equipment.

SMC Call CenterAug 2013- Oct 2014

● Outbound calls daily to nationwide businesses

● The goal was to book a demo with whoever was in

charge of the business in hopes they would use

Verizon's new business phone

● Sales

● Telecommunications

● Written and verbal documentation

● Scripted calling

Education Hinds Community College

Graduated May 2011

Physical therapist assistant program

Pearl high School

Graduated 2006

High School Diploma

Skills ● Microsoft Word, PowerPoint, Excel

● Data Entry

● Communication and organized skills

● Customer Service

● Telecommunications

● Office Administration

● Customer and client relations

● Documentation and reporting

● Business Administration

● Admin Support

● Office Management

● Verbal and written communication

● Scheduling

● Time management

● outbound and inbound calls

● Results Driven

● Professional communication

● sales expertise

Contact this candidate