Customer Service Medical Billing

VICTORIA WEINBERGER

West St Paul, Mn · 651-***-****

************@*****.***

EXPERIENCE

JULY 2021 – JANUARY 2022

TRANSPORTATION REP, Ucare

Answered incoming calls from clients

Called different transportation companies to arrange rides

Resolved ride issues

Verified appointments the rides were needed for

2017 – 2019

CUSTOMER SERVICE LEAD, Opus 21 Management Services

Answered calls for water utilities

Resolved customer issues

Created service orders & dispatched technicians

Created Chax for next day deposits

Ran 2nd tapes for bank deposits

Pulled supervisor reviews and credit adjustments

Ran end of night shift

EDUCATION

AUGUST 2010

SOME COLLEGE, Century College

I was going for my Medical billing and coding degree. I had 3 courses left and my son got very ill and needed infusions, and medical treatment, so I was unable to finish.

JULY 1997

COSMETOLOGY, Mn School of cosmetology

I received my cosmetology license in 1997 and work it as part time, because it was a hobby.

SKILLS

Worked in customer service/call centers for 20 years

Strong Analysis/Troubleshooting skills

Excellent time management

Very detail orientated

Proficient with Microsoft Office, Lotus and various databases

ACTIVITIES

I enjoy learning new things, and perspectives. I speak some Spanish, raised four children and a grandson. And would like to return back to the workforce after this break of raising my grandson the last few years.

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