Christina Herrera
Huntington Beach, CA *****
661-***-**** - ***********@*******.*****.***
Professional Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Highlights of Qualifications
Perform general office duties and utilize office equipment.
Supportive team member, committed, and responsible.
Honest, motivated, reliable, organized, and adaptable; learn new systems quickly.
Enjoy working with the public and providing excellent service.
Able to stand for long periods of time.
Able to work independently in the absence of supervision.
Maintain clean and safe work environment.
Skills
Typing, 60 wpm
Good Telephone Etiquette
Alpha/Numeric Filing
Ten-Key, 9000 kph
Data Entry
Appointment Scheduling
Proficient in Microsoft Word and Excel
Excellent Communication
Receipt and refund issuance
Cash Handling
Dependable and Responsible
Work History
06/2013 to 03/2020
Car Rental Agent – Shift Supervisor
Allied Rent A Car – Irvine, CA
Handled credit card and cash transactions
Provided excellent customer service
Maintained office and cleaning supplies
Answered incoming calls
Opened and closed rental contracts
Scheduled reservations using company software
Sold company products
Trained and supervised new employees
Cleaned and transported vehicles
Completed vehicle accident reports
Managed multiple tasks in high-volume environment.
Responded quickly to customer inquiries, answering questions, and offering insight into products.
02/2011 to 05/2013
Janitor/Maintenance Worker
All About Cleaning – Bakersfield, CA
Primary responsibilities included sweeping, dusting, polishing, mopping, emptying trashcans, removing cobwebs, cleaning and sanitizing barbecue grill, tables and restrooms
Replenished soap and paper towels
Performed everyday checks for cleanliness
Maintained supplies
Checked inventory levels concerning cleaning products and placed orders when stock was running low.
01/2009 to 04/2009
Appointment Clerk
MAOF VITA Call Center – Bakersfield, CA
Provided excellent customer service
Handled busy multi-line phone system
Scheduled appointments for taxpayers based on income and filing status
Made eligibility determinations, complete and file documents as needed
Updated spreadsheet and performed data entry
Confirmed customer's appointment via telephone
Education
Expected in 12/2024
Associate of Science: Registered Veterinary Technology
Mt. San Antonio College - Walnut, CA
Associate of Arts: Business Administration
Bakersfield College - Bakersfield, CA
Certificate of Completion: Clerical Office Worker
Mexican American Opportunity Foundation - Bakersfield, CA
Ridgeview High School - Bakersfield, CA
References
Available Upon Request