Reimbursement Specialist Front Desk
Resume:
J A N I E
U N D E R W O O D
*.*****@*****.***
Golden, MS 38847
PROFESSIONAL SUMMARY
Hardworking (Patient Access) focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
SKILLS
Multitasking Problem-solving
Verbal communication
EXPERIENCE
DirectLine Coordinator, LifePoint, Dec 2019 - Sep 2020, Florence, AL Reviewed activities regularly to identify opportunities for improvement.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Researched and compiled data to produce operational reports for senior leaders.
Oversaw accounts payable and accounts receivable duties and interactions with vendors.
Balanced daily deposits and safe counts as required and prepared bank deposits.
Medical Reimbursement Specialist, Alliance Oncology, Mar 2019 - Dec 2019, Muscle Shoals, AL
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Employed in-depth knowledge of insurance standards and risk to skillfully resolve high-value, complex claims.
Looked into questionable claims to assess the accuracy of authorizing the outlined payments.
Documented settled claims and an inventory of claims requiring detailed analyses.
Patient Access, Walker Baptist Hospital, Nov 2015 - Apr 2018, Jasper, AL
Assisted patients with understanding the facility's policies and making effective health care decisions.
Answered telephone promptly and politely provided information and JU
May 1986
assistance.
Provided patient orientation and education to patients and families through personal interaction.
Obtained and accurately entered demographic, clinical, and financial data into computer system.
Stayed up to date on the available community services and program resources useful for patient needs.
Helped patients obtain the necessary services to meet their healthcare needs.
Respected the rights of patients and maintained confidentiality. Attended on-going training and professional development courses to become aware of new developments in healthcare.
Explained admitting procedures and obtained signatures on admission, clinical, and financial forms.
Identified and collected copayments to meet patient financial obligations, including applicable deductibles.
Participated in meetings and coordinated patient care requirements with other care providers.
Identified insurance payer sources and verified insurance coverage. Admissions and Discharge, Barnes Crossing Urgent Care, Aug 2006 - Nov 2012, Tupelo, MS
Reviewed activities regularly to identify opportunities for improvement.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Identified and collected copayments to meet patient financial obligations, including applicable deductibles.
Referred patients and coordinated all paperwork to obtain healthcare support services.
Provided front desk support and customer service satisfaction to patients, with courtesy, respect, and professionalism. Obtained and accurately entered demographic, clinical, and financial data into computer system.
Explained admitting procedures and obtained signatures on admission, clinical, and financial forms.
Identified insurance payer sources and verified insurance coverage. Answered telephone promptly and politely provided information and assistance.
EDUCATION
High School Diploma, Required Subjects
Belmont High School - Belmont, MS
GPA 3.9
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