REBECCA KALINOWSKI

*** ***** ****** ****, **********, AL 35670

Cell: 256-***-****

advmhl@r.postjobfree.com

Organized administrative professional with hands-on experience as Warranty Administrator, with GM certification, submitting claims to GM for warranty payment, technician time and submitting time for payroll. Collaborative team player with strong communication, decision-making and time management abilities. Computer proficiency

Service-minded

Professional demeanor

Industrial Security Management Course

Essentials of Security - Army Sub Course

Self-directed

Time management ability

Ability to prioritize

Customer Service

Certificate in Accounting - Tennessee Valley

College

General Motors Certification for Warranty Administrator Passed 3 intense Security inspections through Defense Investigative Service while at Delta Research, Inc. 11/2013 to Current

BENTLEY BUICK GMC CADILLAC

Huntsville, AL

Customer Service Cashier/Warranty Administrator

Customer Service

Close out service tickets, parts invoices, data entry of service tickets and parts invoices commercial billing, end of day closeouts, cash drawer, deposits.

Promoted to Warranty Administrator August 2014

Perform research on warranties and prepare customize warranty Review all warranty claims and administer it with warranty awarded Coordinate with service manager and prepare repair order for authorization as per warranty requirement Assist various departments and fulfill all warranty requirements Assist customers with all warranty service and prepare associate documents Monitor all customer inquiries and requests on all warranty issues Supervise all information and update database and prepare required filing documents Evaluate databases and complete all data entry for warranty claims and filings. Prepare and maintain all warranty documents according to distributor and manufacturer requirement Manage all warranty claims, resubmit claims of required and ensure appropriate action Monitor all body shop applications and monitor all outstanding applications Coordinate with account departments and settle all warranty claims Maintain records of customer details and warranter references Complete Schedules for warranty profit and loss.

09/2011 to 06/2015

TOTAL BRONZE AND FITNESS

Decatur, AL

Owner/Personal Trainer

Four years of ownership and management expierence

Four years of office experience.

Ensured that team member responsibilities were defined and understood. Monitored ongoing expenses relative to budget projections. Recruited, retained and developed staff.

Ensured exceptional client service and quality product offerings. PROFESSIONAL PROFILE

QUALIFICATIONS

RELEVANT EXPERIENCE

EXPERIENCE

Reviewed sales price and operating costs.

Trained and supported users during new system implementations and upgrades. Handled telephone inquiries.

Taught clients how to modify exercises appropriately to avoid injury. Assisted older adults with weight training programs by setting up equipment and providing detailed instructions. Contributed to the operation of a clean, friendly and well maintained health club. Recorded training sessions and maintained package rates for each client. Guided clients in safe exercise, taking into account individualized physical limitations. Encouraged clients to engage in group fitness classes and other activities in the gym to meet fitness goals. Carefully evaluated member needs and assisted them in achieving personal fitness goals. Devised and announced new classes and distributed guest passes to market the club. Counseled clients on proper nutrition and exercise habits. 12/2013 to 03/2014

BANFIELD PET HOSPITAL

Decatur, AL

Client Service Coordinator

Provide professional, efficient and exceptional service at all times.Encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services, assisting incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures Conduct administrative functions opening and closing hospital, printing daily reports and deposits 02/2013 to 10/2013

MARTINS CLOTHING STORE

Decatur, AL

Sales Associate Merchandiser/Head Casher/Assistant Office Manager Sales Associate/Merchandiser/Head Cashier

Recommend merchandise based on customer needs

Operated a cash register to process cash, check and credit card transactions. Guide customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures Facilitated monthly and quarterly physical inventory counts Replenished floor stock and processed shipments to ensure product availability for customers. Design displays to make the store experience interactive and engaging Display the appropriate signage for products and sales promotions Arrange items in favorable positions and areas of the store for optimal sales Establish and maintained proper high traffic displays, resulting in increased sales Printed various labels and tags for all merchandise Supervise all cashiers

Opening terminals

End of day closeouts on terminals

Deposits, safe room, cashier schedules

Orientations for new cashiers

Assistant Office Management

Customer Service

Weekly reports

Monthly reports

Worked under store manager

09/1985 to 11/1991

DELTA RESEARCH, INC.

Huntsville, AL

Security Manager/Office Manager

TOP SECRET/SCI/NATO CLEARANCE

Security Manager of Classified Material

Four years of Security Manager of Classified documents and material Supervisor over all incoming and outgoing classified security documentation for a 40 person company Incoming and outgoing of all classified visit request and personnel security clearance questionnaire submission Document control included recite screening, filing, access control supervision of reproduction of classified material, transmission and destruction of all classified material under DoD regulation. Office Manager

2 years office management experience

Offered office manager in 1989 to begin a family and remained Security Assistant to Security Manager Secretary to President and Vice President

Typing, Filing, travel arrangements for all engineers, data entry on PC for briefings for President and Vice President

Supervised and assisted the technical support team in typing technical briefings for systems analyst engineers Company expanded to Data Entry on computer while I was Office Manger, trained all technical support staff on the use of presentation, graphics, and word processing software. Handled all building maintenance and vendors such as office supply vendors, office machine vendors, travel agents.

SELECT ONE

ASSOCIATE OF ARTS: COSMETOLOGY 2007

Alabama Business College of Cosmetology, Decatur, AL, US EDUCATION

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