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Customer Service Social Media

Location:
Thornhill, ON, Canada
Salary:
50000
Posted:
February 28, 2023

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Resume:

Anahita

Radparsa

Sales and marketing

manager

** ******* **** *,

Richmondhill, Ontario,

L4C 9S4

647-***-****

advmg5@r.postjobfree.com

Objective Social media publishing and broadcasting with +2 years experience in creating, implementing and optimizing social media strategy for companies, brands and influencers. effective in applying new marketing methods to successfully generate new revenue through the use of more than 10 different social media platforms. more than 3 years of experience in the field of sales and customer service. ㅡ

Experience Amuze Production Inc / Assistant manager AUGUST 2020 - PRESENT

● publish and broadcast daily content on more than 5 social media platforms

● Creating the schedule and planning out a plan of action according to the manager's requirements

● Creating daily reports for the higher management for analysis

● Create and manage employee schedules, accommodating individual requests and requirements

● Instituted program to reward time clock accuracy, reducing missed punches by 95% company-wide

WLKN BOUTIQUE / Sales Professional

AUGUST 2018 - AUGUST 2021

● Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated over $30K in additional revenue

● Stock, replenish, and organize inventory with accuracy and efficiency, completing function 10% faster than average associate

● Achieve an average of 140% of sales goals for 8

consecutive months

● Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases

● Provide outstanding customer service, receiving outstanding feedback from customers and having them come back and ask for my help specifically

● Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up

● Aided Persian-speaking customers, increasing repeat and loyal customers by 30%

Mosaic North America / Brand Ambassador

FEB 2019 - Present

● work as a brand ambassador representing olay products

● handing out samples and demonstrating how each product works

● keeping a positive attitude with every customer and giving everybody a fair chance to try and promote the products

● set up display booths

Education York University / Bachelor's degree

MONTH 2018 - present,

Honors bachelor’s degree in Psychology

Skills ● Great customer service skills

● Exceptional organizational skills and attention to detail with immense ability to multi-task and establish priorities

● Great ability to exhibit initiative, responsibility, flexibility, and leadership

● Instagram, facebook, twitter, pinterest, youtube, TikTok, reddit, twitch

● google docs, spreadsheets, photoshop

● google analytic, SEO, Paid social media advertising

● Well aware of the current trends in fashion and makeup

● Fluent in English and Persian



Contact this candidate