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Customer Service Route Sales

Location:
Medford, OR
Posted:
February 28, 2023

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Resume:

JOB OBJECTIVE:

To obtain a challenging and rewarding position in Management Supervision with a company in which I can utilize my extensive training and job experience. WORK EXPERIENCE:

****-**** ***VERS SAVE A LOT

Manager Trainer (Denver CO, 16 Locations)

Promoted to Merchandiser (New Jersey and Philadelphia, 17 Locations)

- Trained and set all cases and freezer sets in all 17 stores on the East Coast.

- Trained and interviewed all meat department employees.

- Hands-on training on how to cut and produce all cuts with maximum efficacy.

- Worked with all 78-84 employees on ordering.

- Obtained market updates on the fresh comedies market.

- Planned all up coming ads and warehouse purchases.

- Brokered the leanest deals in the Pork/Beef and Poultry markets.

- Set up all maintenance for the meat department equipment.

- Provided all training for safety and sanitation in the Denver and East Coast stores. 2021-2016 RAYS #7 MEAT DEPARTMENT (Arcata, CA - 3 Locations) Manager

- Hire, schedule, train, evaluate and motivate a team of up to 12 employees in 3 locations.

- Responsible for excellent customer service, safety and sanitation.

- Determine amount of product to produce each day.

- Visually inspect the counter to ensure superior merchandising.

- Monitor sales, verify pricing and maintain all paperwork and book keeping.

- Compile bi-weekly product orders.

- Handle complaints and employee conflicts.

- Responsible for scheduling of all employees.

- Take inventory and maintain profit margin.

- Maintain all equipment and an impeccable safety standard. 2008-2016 SCARBOROUGH VINEYARDS (Napa, CA)

Project Manager

- Supervised construction of the new facility to replace the old facility.

- Responsible for hiring all contractors.

- Ensured that all completed projects came under bid.

- Controlled project launch for the company’s olive oil product line.

- Supervised all labeling aspects and marketing of complete product line.

- Oversaw all labor, and all aspects of vineyard management. ROBERT HOLLAND

Mobile: 707-***-****

E-mail: **********@*****.***

2006-2008 RPH2 CONSULTING (New York, NY)

Consultant

- Changed and upgraded the meat and seafood departments of the company.

- Brought about higher sales and profit margins.

- Trained employees in improving merchandising, customer service, food safety.

- Worked with vendors to resolve issues with unsatisfactory products.

- Introduced new products to enhance customer appeal and perception of marketplace.

- Maintained refrigeration units and brought attention to safety issues relating.

- Advised all aspects of purchasing and receiving products from vendors.

- Monitored sales both current and past in determining up-to-date sales trends.

- Set standards for all cutting and merchandising of entire product line.

- Established current price points and determined accurate yields of each product.

- Created competitive pricing structure and determined accurate profit margins.

- Responsible for maintaining and upgrading all equipment.

- Developed solutions with house management to resolve all issues of my department. 1997-2006 RALEY’S BEL AIRE (Napa, CA)

Meat Department Supervisor and Manager

- Hired, scheduled, trained, evaluated and motivated a team of ten department employees.

- Responsible for sublime customer service, safety and sanitation within my department.

- Determined amount of product to cut each day.

- Visually inspected the counter to ensure superior merchandising.

- Extended bills, monitored sales, verified prices and compared budget to actual outlays.

- Compiled bi-daily product orders.

- Managed sales of product to outside restaurants and delicatessens.

- Handled complaints and employee conflicts.

1994-1997 SAM’S CLUB (Vacaville, CA)

Fresh Department Supervisor and Manager

- Supervised Sam’s Club Fresh Department.

- Oversaw all aspects of meat, deli and seafood sales and operations.

- Supervised design of the meat and deli department layouts.

- Selected and purchased equipment to facilitate higher quality of operations.

- Hired and trained meat department employees.

- Managed the day-to-day operations of the Fresh Department within the store. 1987-1994 BETTER BUY FOODS (Valejo, CA - 4 Locations) Meat Department Supervisor and Supervisor

- Began my apprenticeship as Meat Cutter.

- Started out as Assistant Manager and became Manager of the meat department. EDUCATION:

- New York University, NY - Major: Business 2006

- “ServeSafe” Certification 2005

- Inventory & Payroll Projection Training 2004

- Employee Sensitivity Training 2003

- Safety & Sanitation Recertification 2002

- Sanitation Training 1999

CERTIFICATIONS & AWARDS:

- US DEPARTMENT OF AGRICULTURE Meat Grading Certification Special Recognition,

“Exceeding Compliance Requirements” at Sam’s Club

- Award for Dedication and Commitment of Appreciation for Outstanding Management, Superior Customer Service and Free of Injury Awards INTERESTS & HOBBIES:

- Cycling and Working Out

- Weight Training

- Hiking, Including Half Dome at Yosemite Park Twice a Year

- Endeavor to Maintain an Incredibly Healthy Lifestyle at all Times

- Appreciation of Fine Wine and Fine Dining

REFERENCES:

Available Upon Request



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